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GoHealth Urgent Care

Medical Assistant, Float

GoHealth Urgent Care

. Register patients and collect required paperwork, insurance information, and eligibility verification .

Posted 10/8/2026full-timeCharlotte • North Carolina • United StatesJunior💰 $19 - $24 per hourWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates proficiency in Medical Assistant clinical duties, including patient registration, vital sign measurement, and point-of-care testing. Strong organizational and communication skills are essential for maintaining accurate medical records and providing quality patient care.

Highest-signal resume keywords
Medical Assistant ExperienceBasic Life Support (BLS)CPOE CertificationProficiency in Microsoft Word and ExcelAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Patient RegistrationVital Sign MeasurementPoint-of-Care TestingBlood Specimen PreparationMedical Record DocumentationCash HandlingQuality ControlEquipment CalibrationInsurance VerificationAppointment Scheduling
Soft Skills
Excellent Communication SkillsOrganizational SkillsTeam CollaborationCultural SensitivityAttention to Detail
Tools & Technologies
Computerized Provider Order Entry (CPOE)Medical Record SystemsPoint-of-Care Testing EquipmentOffice Phone Systems
Certifications & Qualifications
Basic Life Support (BLS)CCMACMARMANCMANRCMACertified Nursing Assistant (CNA)EMT or Paramedic (NREMT)
Industry Keywords
Medical AssistantPatient CareClinical PoliciesSafety StandardsHealthcare Compliance

About the role

Key responsibilities & impact
  • Register patients and collect required paperwork, insurance information, and eligibility verification
  • Process co-pays and schedule appointments
  • Coordinate referrals to specialists as directed
  • Prepare patients for examination by confirming visit details, obtaining medical history, and documenting information in the medical record
  • Measure and record vital signs, including blood pressure, temperature, pulse, height, and weight
  • Perform point-of-care testing, including flu, strep, urinalysis, EKG, and pregnancy testing, and communicate results to providers
  • Draw and prepare blood specimens for laboratory analysis
  • Prepare and stock exam rooms; monitor supplies and inventory
  • Maintain accurate medical records, including scanning and documentation
  • Answer phones, manage correspondence, and maintain a welcoming reception area
  • Conduct patient follow-up courtesy calls
  • Perform opening and closing duties, including cash handling, end-of-day reconciliation, and securing the facility
  • Perform daily equipment checks, quality control, calibration, troubleshooting, and submit repair requests as needed
  • Adhere to all clinical, safety, and organizational policies
  • Perform other duties as assigned

Requirements

What you’ll need
  • High School Diploma or equivalent — Required
  • Minimum of 1 year of Medical Assistant experience — Required
  • Basic Life Support (BLS) — Required at time of hire; must be obtained through the American Red Cross (ARC) or American Heart Association (AHA)
  • For candidates with less than three (3) years of Medical Assistant experience, one of the following certifications is required: CCMA, CMA, RMA, NCMA, or NRCMA
  • Candidates may qualify in lieu of certification with 3+ years of Medical Assistant experience and 1+ year of experience in a Hospital, Emergency Department, or Urgent Care setting
  • Candidates hired without an approved MA certification must obtain one within 6 months of their start date to remain eligible for continued employment in a Medical Assistant role
  • Graduate of an Accredited School of Nursing (LPN or RN) accepted at time of hire as an alternative credential
  • EMT or Paramedic (NREMT) accepted at time of hire as an alternative credential
  • Certified Nursing Assistant (CNA) accepted at time of hire as an alternative credential
  • CPOE (Computerized Provider Order Entry) certification — must be obtained within two (2) weeks of start date
  • Proficiency in core Medical Assistant clinical duties
  • Strong computer skills with efficient typing ability
  • Working knowledge of Microsoft Word and Excel
  • Strong attention to detail and organizational skills
  • Ability to work independently and collaboratively in a team environment
  • Excellent written and verbal communication skills
  • Demonstrated commitment to fairness, respect, and cultural sensitivity in patient care

Benefits

Comp & perks
  • Medical, Dental, and Vision insurance
  • 401(k) with employer match
  • Employee Assistance Program (EAP) and wellness resources, with a strong emphasis on mental health
  • Generous Paid Time Off (PTO)
  • Monthly incentive pay based on performance metrics
  • Career growth and advancement opportunities