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Medical Assistant – Float
GoHealth Urgent Care. Provide support to Medical Providers, Radiologic Technologists, and patients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient registration, insurance verification, and medical terminology, while providing essential support to medical providers and ensuring high-quality patient care. Holds relevant certifications and maintains compliance with healthcare regulations.
Highest-signal resume keywords
Medical Assistant ExperienceBasic Life Support (BLS)Knowledge Of Medical TerminologyPatient Care CoordinationPoint-Of-Care Testing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient RegistrationInsurance VerificationVital Signs MeasurementPoint-Of-Care TestingMedical Record MaintenanceEquipment CalibrationInventory MonitoringPreliminary Physical TestsDocumentation SkillsReferral Coordination
Soft Skills
Communication SkillsInterpersonal SkillsOrganizational SkillsCustomer Service SkillsProblem-Solving Skills
Certifications & Qualifications
Basic Life Support (BLS)CCMACMARMANCMANRCMALPNLVNRNCNA
Industry Keywords
Medical AssistantHealthcare CompliancePatient Flow ManagementQuality AssuranceClinical SupportRadiologic TechnologyPatient CareHealthcare SupervisionMedical TerminologyPatient Examination
About the role
Key responsibilities & impact- Provide support to Medical Providers, Radiologic Technologists, and patients
- Conduct patient registration, collect paperwork and insurance documentation, and verify insurance and eligibility
- Process co-pays and schedule patient appointments
- Coordinate provider referrals to specialists
- Answer patient questions and provide care-status updates
- Inform technical staff of patient flow
- Prepare patients for examinations, verify patient information, record medical history, and confirm visit purpose
- Perform preliminary physical tests and vital signs; escalate critical cases to providers
- Conduct point-of-care testing including flu, strep, urinalysis, ECG, and HCG
- Stock supplies and maintain exam rooms, front desk, and reception areas
- Complete order sheets, monitor inventory levels, and check supply expiration dates
- Maintain medical records and scan charts into patient files
- Answer phones and manage incoming and outgoing postal correspondence
- Conduct courtesy follow-up calls
- Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building
- Perform and document equipment controls and calibration, maintain QA/QC logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets
- Perform other duties as assigned
Requirements
What you’ll need- High school diploma or equivalent required
- Graduate of a Medical Assistant Program preferred
- 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred
- Medical Assistant experience preferred for Graduate of a Medical Assistant Program
- 2+ years of Medical Assistant experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred
- Knowledge of medical terminology strongly preferred
- Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA)
- One of the listed Medical Assistant certifications required at the time of hire: CCMA, CMA, RMA, NCMA, NRCMA, Graduate of an Accredited School of Nursing or LPN/LVN/RN, EMT, or CNA
- For MA in WA State: required Certified MA and WA certificate, or Registered MA with WA application
- For MA in CA State: required MA school graduate plus certification, or additional internal training under a Physician, NP, PA, etc.
Benefits
Comp & perks- Full-time employment
- Opportunity to work in a collaborative healthcare environment
- Career growth opportunity with GoHealth Urgent Care
- Work with enthusiastic, engaged team members