FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Training Coach II
GoHealth Urgent Care. Facilitate new hire onboarding, clinical skills training, and workflow education .
About the role
Key responsibilities & impact- Facilitate new hire onboarding, clinical skills training, and workflow education
- Deliver classroom, virtual, and hands-on training; serve as a backup facilitator as needed
- Reinforce standardized workflows, policies, procedures, and best practices
- Provide coaching and feedback to support learner development and readiness
- Monitor learner attendance, training progress, and completion
- Communicate learner status, readiness, and concerns to Training and Operations Leadership
- Identify and escalate attendance, performance, or engagement issues
- Maintain training records, assessments, certifications, reports, and documentation
- Participate in Training Coach candidate interviews and provide job-related feedback
- Observe and assess learner performance; validate competencies and identify skill gaps
- Recommend additional training, remediation, or “Back to Basics” interventions
- Support training operations, schedules, logistics, initiatives, pilots, and process improvements
- Partner with Training Coaches and Training and Operations Leadership
- Provide clinical support based on business needs and maintain clinical competencies and compliance
- Cover Medical Assistant duties, including patient registration, insurance verification, appointment scheduling, referrals, patient questions, vital signs, point-of-care testing, room and supply maintenance, medical records, phone calls, follow-up calls, opening and closing duties, and equipment quality-control procedures
Requirements
What you’ll need- High school diploma or equivalent
- Active clinical certification or license (MA, EMT, Paramedic, or LPN)
- Required certifications such as BLS
- 2+ years of clinical experience in urgent care, outpatient, or similar clinical settings
- Prior experience as a Training Coach, Preceptor, or equivalent role
- Experience using an Electronic Health Record (EHR)
- Knowledge of clinical operations, workflows, patient care standards, and adult learning principles
- Ability to deliver instructor-led, virtual, and hands-on training
- Skill in coaching learners, assessing performance, validating competencies, and providing developmental feedback
- Strong communication and interpersonal skills
- Strong organizational, time management, problem-solving, and decision-making skills
- Ability to maintain accurate training records, monitor learner progress, and communicate status, risks, and recommendations
- Proficiency in Microsoft Office Suite, learning management systems (LMS), and other business technologies
- Ability to work independently and collaboratively
- Ability to travel 50% or more, including between company locations and out-of-town destinations
- Ability to work weekends to train pre diem and part-time team members
- Ability to lift, carry, push, or pull materials, supplies, and equipment up to 15 lbs.
- Ability to use safety equipment for infection prevention when required
Benefits
Comp & perks- Equal opportunity employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status
- Compliance with fair employment laws in all jurisdictions where the company conducts business