Business Systems Analyst II – Core Programming

Golden 1 Credit Union

. Oversee all aspects of the Software Development Lifecycle for enterprise-wide software solutions .

Posted 9/29/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $84,400 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in overseeing the Software Development Lifecycle, with a strong focus on Agile practices, technical business analysis, and stakeholder collaboration. Proficient in creating user stories, managing application customizations, and providing analytical solutions to enhance enterprise-wide software performance.

Highest-signal resume keywords

Agile PracticesTechnical Business AnalysisUser Story CreationApplication SupportProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software Development LifecycleBusiness AnalysisProcess ImprovementApplication CustomizationTechnical Requirements DocumentationIncident ManagementRisk AssessmentStakeholder EngagementUser Acceptance TestingData Analysis

Soft Skills

CollaborationMentoringCommunicationProblem-SolvingAnalytical Thinking

Tools & Technologies

VisioMS WordExcelPDFSharePointAzure DevOps

Certifications & Qualifications

Associate’s Degree in Information TechnologyBachelor’s Degree in Business Administration or related field

Industry Keywords

Financial ServicesHealth ServicesStakeholder ReviewService-Level AgreementsOn-Call Support

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Oversee all aspects of the Software Development Lifecycle for enterprise-wide software solutions
Review, analyze, and document business unit needs, workflows, program functions, and technical business processes
Drive joint business/IT requirements and solution discussions and stakeholder review meetings
Provide analytical system solutions for key stakeholders
Identify software functional gaps and improvement opportunities
Collaborate with product owners to create product backlogs using Agile practices
Create user stories with acceptance criteria
Participate in project implementation as a technical subject matter expert from beginning to completion
Train and mentor BSA I team members
Participate in scrum events including daily scrums, sprint planning, backlog refinement, sprint retrospectives, and reviews
Support Agile practices and service improvement
Design, create, and document process flows, technical requirements, specifications, diagrams, scenarios, mockups, and models
Provide Tier 2 application support and resolve internal tickets for enterprise-wide managed software solutions
Manage and support software upgrades
Troubleshoot issues, assist with triage, assess risk, and serve as an escalation point for incident management
Manage application customizations, dashboards, workflows, role-based access, and reporting support
Resolve business-line application requests and reported issues through investigation and ticket escalation
Keep application users informed about issue progress and resolution in alignment with service-level agreements
Coordinate with third-party service providers and internal technical teams on software needs and production issues
Maintain relationships with business lines, internal technical teams, and third-party service providers
Participate in on-call support for critical after-hours application impairments or major outages

Requirements

What you’ll need

Associate’s Degree in Information Technology, Project Management or Business Administration required
Bachelor’s Degree in Business Administration, Accounting, Information Technology, Engineering, Management, or related field preferred
5+ years in financial or health services, including technical business analysis, product development and process improvement required
Experience working in an Agile environment or Azure ecosystem (DevOps) strongly preferred
Proficiency with Visio, MS Word, Excel, PDF, SharePoint, and similar tools
Must satisfy background screening requirements of the Federal Credit Union Act
Participation in on-call support for critical after-hours application impairments or major outages as needed

Benefits

Comp & perks

Market-competitive and internally equitable total rewards compensation package
Comprehensive compensation package
Well-being and work-life balance programs
Career development and growth
Rewards and recognition
Commitment to Diversity, Equity and Inclusion