Indirect Loan Processor I

Golden 1 Credit Union

. Maintain current knowledge of applicable state and federal laws/regulations, internal requirements, BSA/AML, CIP/OFAC, and related compliance obligations .

Posted 9/17/2026full-timeRemote • California • United StatesJunior💰 $21 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in compliance with state and federal laws, including BSA/AML and CIP/OFAC, while providing high-quality service in a fast-paced lending environment. Proficient in financial calculations, loan document preparation, and effective communication in virtual settings.

Highest-signal resume keywords

BSA/AML ComplianceConsumer Loan ProcessingFinancial CalculationsAudit ReadinessCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Loan Document PreparationProof-of-Income AnalysisRoot Cause AnalysisWorkflow EnhancementsData Validation

Soft Skills

Attention to DetailEffective CommunicationProblem SolvingCollaborationTime Management

Tools & Technologies

OutlookTeamsVideo Conferencing Software

Industry Keywords

CIPOFACCompliance ObligationsRecord Retention StandardsFraud Mitigation

About the role

Key responsibilities & impact

Maintain current knowledge of applicable state and federal laws/regulations, internal requirements, BSA/AML, CIP/OFAC, and related compliance obligations
Manage high-volume loan-related calls, emails, internal messages, and multiple applications in parallel
Triage time-sensitive funding items and meet service-level, turnaround-time, quality, productivity, and timeliness requirements
Identify root causes, recommend solutions, and contribute to continuous improvement through job aids, knowledge sharing, and workflow enhancements
Provide high-quality service to dealers, members, and internal partners; support escalations and document outcomes
Review and analyze application data and supporting documentation; perform research, validations, and system updates
Obtain, validate, and track DMV documentation for lien perfection and collateral recording
Partner with branches, Member Service, Vehicle Services, and back-office teams to resolve exceptions and clear conditions
Audit executed loan documents and operational reports for signatures, dates, disclosures, indexing, filing, and procedural compliance
Prepare and quality-check loan documents, monitor executed documents, and coordinate approved loans for disbursement
Respond to dealership and Dealer Relationship Manager inquiries and complete assigned audits
Conduct member interviews, perform financial calculations and proof-of-income analysis, and confirm funding readiness
Manage shared Outlook email and Teams chat queues, prioritize requests, and coordinate handoffs
Participate in video conferences, trainings, and team meetings; communicate status, risks, and handoffs
Perform other related duties as assigned

Requirements

What you’ll need

H.S. Diploma or General Education Degree (GED) or equivalent required
1+ years experience in a fast-paced lending environment or customer service centric work environment with high volume, handling complex situations with direct consumer contact required
Consumer loan processing experience is a plus preferred
Working knowledge of applicable state and federal laws/regulations and internal requirements, including BSA/AML, CIP/OFAC, and related compliance obligations
Strong attention to audit readiness and record retention standards
Ability to perform financial calculations and proof-of-income analysis
Ability to identify red flags and mitigate potential fraud, suspicious activity, and identity theft
Ability to participate effectively in video conferencing, trainings, and team meetings in a virtual and/or hybrid work environment

Benefits

Comp & perks

Comprehensive compensation package
Well-being and work-life balance programs
Career development and growth
Rewards and recognition
Commitment to Diversity, Equity and Inclusion