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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills while supporting day-to-day operations in an ABA clinic. Capable of maintaining compliance with safety protocols and HIPAA regulations, while fostering a positive staff culture and client experience.
Highest-signal resume keywords
Registered Behavior Technician (RBT) CertificationCPR/First Aid CertificationExperience in ABA TherapyKnowledge of HIPAA ComplianceStrong Organizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Compliance DocumentationSchedulingAttendance TrackingIncident ReportingBasic Computer LiteracySafety ChecksTherapy-Room PreparationClient OnboardingSession Utilization TrackingFacility Maintenance Coordination
Soft Skills
Communication SkillsMultitasking SkillsProfessionalismProblem-SolvingFlexibility
Certifications & Qualifications
Registered Behavior Technician (RBT) CertificationCPR/First Aid Certification
Industry Keywords
ABA ClinicBehavioral HealthChild-Centered EnvironmentSafety ProtocolsClient NavigationTeam-Building ActivitiesHealthcare ExperienceAutism ServicesAdministrative ExperienceChildcare Experience
About the role
Key responsibilities & impact- Support day-to-day operations in the ABA clinic
- Assist with daily clinic opening and closing procedures
- Maintain clinic organization, cleanliness, and safety standards
- Support schedules, attendance tracking, room assignments, and therapy-room preparation
- Monitor supplies and coordinate facility maintenance requests and vendors
- Complete daily logs, safety checks, and compliance documentation
- Support RBT scheduling, shift coverage, staff flow, rotations, lunches, and breaks
- Welcome, onboard, and orient new RBTs
- Support staff culture, appreciation, and team-building activities
- Greet families and assist with client onboarding, parent questions, clinic navigation, and transitions
- Track cancellations, schedule changes, make-up sessions, session utilization, and attendance concerns
- Maintain compliance materials and documentation, including staff certifications and training records
- Support incident reporting, HIPAA compliance, safety protocols, drills, and emergency readiness
- Coordinate BCBAs, Clinical Directors, and RBTs, including BCBA overlap schedules and parent meetings
- Model professionalism, confidentiality, problem-solving, accountability, and flexibility
Requirements
What you’ll need- High school diploma required
- Experience in healthcare, behavioral health, education, childcare, or ABA settings
- Current CPR/First Aid certification or ability to obtain within 30 days of hire
- Registered Behavior Technician (RBT) certification or willingness to obtain within 60–90 days; company supported
- Strong organization, communication, and multitasking skills
- Ability to maintain professionalism and confidentiality
- Ability to work effectively in a fast-paced, child-centered environment
- Basic computer literacy and comfort learning new platforms
- Experience in ABA therapy or autism services preferred
- Previous administrative, scheduling, or leadership experience preferred
- Knowledge of HIPAA and safety protocols preferred
- Strong customer service background preferred
- Must be able to move throughout the clinic and assist with transitions
- Schedule varies based on clinic needs
- Must be able to work up to two Saturdays per month
- Occasional additional hours may be required for onboarding, events, or urgent operational needs
Benefits
Comp & perks- Monthly lunches and team outings
- Clear career paths, professional development, and advancement opportunities
- Tuition discounts
- CME libraries
- RBT training
- University discounts
- Ongoing mentorship
- Paid training
- Competitive PTO
- Paid sick leave
- Health, dental, and vision coverage
- 401K with match