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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading subscription business strategies, managing P&L, and executing growth initiatives within the healthcare sector. Proven ability to leverage analytics for performance forecasting and to navigate complex regulatory environments.
Highest-signal resume keywords
P&L ManagementSubscription Business ExpertiseCross-Functional LeadershipFinancial AcumenStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Strategy DevelopmentData AnalysisCustomer Acquisition StrategyPricing OptimizationRetention Program DevelopmentTelehealth OperationsMarket AnalysisRegulatory CompliancePerformance ForecastingGrowth Roadmap Execution
Soft Skills
Executive CommunicationProblem-SolvingJudgmentCoachingInfluencing
Certifications & Qualifications
MBA
Industry Keywords
HealthcareTelehealthD2CRecurring RevenueHIPAAMLRFTC StandardsFDA StandardsConsumer BusinessMarket Landscape
About the role
Key responsibilities & impact- Lead and scale GoodRx’s conditions subscriptions business end-to-end
- Own business performance, including P&L and unit economics
- Develop and execute the business strategy and growth roadmap
- Partner with Marketing on customer acquisition strategy and execution
- Define, test, and optimize pricing, refill cadence, bundles, referral, and loyalty strategies
- Improve the telehealth customer funnel using data and customer insights
- Develop onboarding, retention, save, win-back, upsell, and cross-sell programs
- Lead cross-functional execution across Product, Marketing, Data, Finance, Clinical Operations, and other teams
- Use analytics to forecast performance, identify opportunities and risks, and prioritize improvements
- Advise senior leadership on subscription business decisions
- Monitor competitive and market landscapes and develop recommendations
- Integrate condition subscriptions with GoodRx savings, mail order, labs, and content offerings
- Operate within healthcare regulatory and compliance requirements and support MLR reviews
- Manage relationships with provider groups, pharmacies, labs, and other partners
- Strengthen team effectiveness through goals, operating mechanisms, accountability, coaching, and guidance
- Influence senior and executive stakeholders and carry decisions through execution
Requirements
What you’ll need- Typically requires 15 years of related experience with a bachelor’s degree; 12 years with a master’s degree; or 8 years with a PhD; or equivalent experience
- MBA or another relevant advanced degree preferred
- Extensive experience across product, growth, general management, or related disciplines
- Deep expertise in subscriptions, recurring revenue, and consumer businesses
- Proven experience with significant accountability for a P&L or major business line
- Strong financial and analytical acumen
- Demonstrated ability to lead complex, cross-functional initiatives at scale
- Strong judgment and problem-solving skills
- Excellent executive communication, stakeholder management, and influencing skills
- Experience scaling a D2C telehealth, healthcare, or subscription business to millions of users and/or $50M+ in annual recurring revenue preferred
- Experience operating within HIPAA, MLR, healthcare advertising requirements, and platform policies preferred
- Knowledge of applicable state telemedicine requirements and FTC/FDA advertising standards
- Compliance with Company safety and security policies and procedures
Benefits
Comp & perks- Annual cash bonuses or commission
- Annual equity grants
- Medical, dental, and vision insurance
- 401(k) with a company match
- ESPP
- Unlimited vacation
- 13 paid holidays
- 72 hours of sick leave
- Mental wellness programs
- Financial wellness programs
- Fertility benefits
- Generous parental leave
- Pet insurance
- Supplemental life insurance for you and your dependents
- Company-paid short-term and long-term disability
- Reasonable accommodations for candidates with disabilities
