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People Operations Specialist
Goodwin. Maintain data integrity and enter HR data into the HRIS system across onboarding, job changes, compensation changes, one-time payments, relocation, offboarding, payroll, time card approvals, and lifecycle changes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HRIS systems, data analysis, and process improvement while maintaining data integrity and compliance with employment laws. Proven ability to manage onboarding and offboarding processes, mentor team members, and support HR initiatives in a professional services environment.
Highest-signal resume keywords
HRIS System ProficiencyData AnalysisProject ManagementEmployee Relations SupportProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Integrity MaintenanceEmployee Life-Cycle ChangesPerformance Review ManagementTalent ManagementSuccession PlanningData MiningGDPR UnderstandingEIB File ManagementBackground Check ProcessingExit Interview Facilitation
Soft Skills
Exceptional Interpersonal SkillsStrong Organizational SkillsCustomer Service MindsetIntegrity and DiscretionAbility to Influence
Tools & Technologies
HRIS SystemsWorkday
Industry Keywords
Professional Services EnvironmentLaw Firm ExperienceCompliance RegulationsConfidential Information HandlingContinuous Improvement
About the role
Key responsibilities & impact- Maintain data integrity and enter HR data into the HRIS system across onboarding, job changes, compensation changes, one-time payments, relocation, offboarding, payroll, time card approvals, and lifecycle changes
- Maintain firm data, review local data entry, conduct audits, and resolve inaccuracies
- Provide HRBP support, including project managing performance reviews, talent management, succession planning, and internal client initiatives
- Provide confidential support to the Employee Relations and Compliance team
- Own onboarding activities, including escalated background checks, new hire orientation, I-9 verifications, onboarding guidance, and 30-day new hire check-ins
- Serve as primary contact for Talent Acquisition on confidential and high-profile lateral partner and associate hiring
- Own offboarding activities, including confidential and high-profile terminations and exit interviews
- Identify process improvements and support People department projects and initiatives
- Serve as subject matter expert for system and process implementations, enhancements, training, and rollout activities
- Mentor junior People Operations members and HR department employees
- Produce personnel reports, analyze data, report trends, make recommendations, and create and maintain EIB files
- Act as tier 2 resolution for employee and attorney inquiries
- Monitor changes in state and local employment laws and regulations and recommend process and policy changes
- Ensure compliance postings are current and required pamphlets are available
- Perform ad-hoc duties as assigned
Requirements
What you’ll need- Bachelor’s degree required or equivalent experience
- A minimum of 4 years of human resources experience
- A minimum of 2 years of experience working with HRIS systems and processing employee life-cycle changes
- Working in a professional services environment required
- Law firm or professional services industry experience a plus
- Workday experience a plus
- Demonstrated ability to lead projects, manage shifting priorities, and provide guidance in a fast-paced environment
- Superior judgment, integrity, and discretion in handling highly confidential and sensitive information
- Expert-level proficiency in HRIS systems, data mining, data analysis, and applying technology to improve efficiency and service delivery
- Ability to proactively recommend, design, and implement process improvements
- Exceptional interpersonal and communication skills with the ability to influence and partner with senior leadership, clients, and external entities
- Strong organizational and project management skills
- Customer service–driven mindset with commitment to quality, continuous improvement, and collaboration
- Understanding of GDPR and data privacy regulations
Benefits
Comp & perks- Health, dental, and vision insurance
- Life and disability insurance
- Retirement & Savings Plan
- Emergency back-up child and adult care
- Paid vacation, sick time off, and holidays
- Professional development and career advancement opportunities
- Employee recognition and reward programs
- Employee wellness and assistance programs
- Employee discounts and perks