Account Manager, Commercial

Gorgias

. Own a book of existing eCommerce accounts, focusing on expansion and upsells .

Posted 9/29/2026full-timeParis • FranceJuniorMid-Level💰 €44,542 - €49,230 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing eCommerce accounts with a focus on upselling and driving sales cycles. Utilizes a data-driven approach to identify opportunities and optimize sales processes while maintaining strong communication and consultative skills.

Highest-signal resume keywords

Account ManagementSales Cycle ManagementData-Driven Decision MakingQuota AchievementConsultative Selling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Closing SalesUpsellingSales Process OptimizationAccount ManagementSaaS SalesECommerce SalesPerformance MeasurementDemo to Close TransitionHigh-Volume Account ManagementStrategic Questioning

Soft Skills

Time ManagementPrioritizationCommunication SkillsCuriosityConsultative Approach

Industry Keywords

ECommerceSaaSTech StartupOnline StoresCustomer Success

About the role

Key responsibilities & impact

Own a book of existing eCommerce accounts, focusing on expansion and upsells
Drive the full sales cycle from demo to close for add-on and new product sales
Manage a high-velocity inbound pipeline, with some outbound to existing accounts
Partner with Customer Success and Product teams to identify automation opportunities and improve customer outcomes
Use data to identify upsell opportunities and prioritize outreach
Ask pain-point questions to uncover growth potential within each account
Continuously optimize the sales process to improve deal velocity and hit or exceed quota
Help shape and build the Account Management team
Play a key role in launching new products

Requirements

What you’ll need

2 to 3 years of experience in a closing sales role (Account Executive or Account Manager) within SaaS or eCommerce tech
Proven track record of hitting and exceeding quota in a fast-paced, high-volume environment
Ability to manage a high volume of accounts and multiple deals simultaneously
Ability to ask strategic, pain-based questions to uncover new opportunities
Data-driven mindset using numbers to identify trends, spot upsell potential, and measure performance
Ability to move quickly from demo to close while maintaining consultative quality
Excellent time management and prioritization skills
Tech-savvy and naturally curious, able to act as a solutions consultant
Strong written, verbal, and presentation communication skills
Experience working directly with eCommerce merchants or within a tech startup (nice to have)
Background in running or advising online stores/brands (nice to have)
Currently legally authorized to work in the job location
Ability to commit to a hybrid work environment involving working in the office 2 days per week (Wednesday and Thursday)

Benefits

Comp & perks

5-week vacation
Paid sick leave (15 days)
6 weeks full remote/year
Paid parental leave (16 weeks)
CAD $400/month for lunch expenses
Private health insurance and retirement pension
Up to CAD $900 to set up your workstation at home
Up to CAD $2600 of learning material and wellness support per year, including CAD 1950 for learning material and CAD 650 wellness budget
Quarterly online company-wide summits
Annual offsite team retreats and company retreats
Premium AI tools access, including ChatGPT, Claude, Granola and others
Annual L&D budget