National Partner Manager, UCaaS/CCaaS

GoTo

. Serve as the primary point of contact for GoTo’s national Technology Solutions Distributor (TSD) partners .

Posted 9/28/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in channel sales management, particularly within the UCaaS, CCaaS, and SaaS domains, while effectively engaging with partners to drive growth and execute strategic initiatives. Proven ability to lead partner relationships and deliver training and enablement to enhance sales performance.

Highest-signal resume keywords

Channel Sales ExperienceUCaaS ExpertiseCCaaS KnowledgeSalesforce ExperiencePartner Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Channel Sales ManagementBusiness PlanningSales ReportingPipeline TrackingEvent Engagement Strategy

Soft Skills

Excellent Time ManagementStrategic ThinkingConfidence in Executive ConversationsRelationship BuildingAmbition

Tools & Technologies

Salesforce

Industry Keywords

Technology Solutions DistributorUC PortfolioCX PortfolioSaaSContact Center Experience

About the role

Key responsibilities & impact

Serve as the primary point of contact for GoTo’s national Technology Solutions Distributor (TSD) partners
Develop and maintain a business plan for each TSD
Lead regular cadence calls
Align regional and national teams to drive double-digit year-over-year growth
Connect GoTo’s field sales teams with partner field organizations to build joint pipeline
Own the partner event engagement strategy, including annual sponsorships, conferences, and TSD-hosted events
Travel approximately 50% for partner meetings and events
Grow awareness and preference for GoTo’s UC and CX portfolio across the partner community
Deliver enablement and training for partner sellers
Track partner-sourced pipeline
Run monthly sales reporting combining partner and GoTo data
Collaborate with Sales, Marketing, and Operations to remove obstacles and execute initiatives

Requirements

What you’ll need

Proven channel sales experience (required), ideally managing national TSD or strategic partner relationships in UCaaS, CCaaS, or SaaS
Established relationships across the TSD and channel ecosystem
Track record of building new relationships and making an impact quickly
Contact center (CX) experience strongly preferred
Sales background
Confidence leading executive-level conversations
Strategic, ambitious, and self-sufficient
Excellent time management
Ability to balance many partners and priorities simultaneously
Salesforce experience preferred
Ability to travel frequently, approximately 50%, for partner meetings and events

Benefits

Comp & perks

Comprehensive health benefits
Generous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days
Tuition reimbursement
Instructor-led and on-demand learning and development programs
The Thrive Global Wellness Program
Confidential Employee Assistance Program (EAP)
Wellness app
One-on-one wellness coaching
Employee Resource Groups (ERGs)
GoTo Gives
Charitable matching
Flexible work resources and support
Variable pay component