Deal Desk Manager

Gov

. Own the end-to-end Deal Desk function across new business, expansions, and renewals .

Posted 11/10/2026full-timeRemote • United States, CanadaMid-LevelSenior💰 $115,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the Deal Desk function, including pricing discipline, contract management, and collaboration with Sales and Finance. Proficient in Salesforce administration and familiar with SaaS metrics and quoting tools to support strategic deal guidance.

Highest-signal resume keywords

Deal Desk ManagementSalesforce AdministrationSaaS Metrics KnowledgeAdvanced Excel SkillsContract Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Deal Desk ManagementSalesforce AdministrationCPQ ToolsSaaS MetricsAdvanced ExcelData PrecisionContract LanguageDocumentation SkillsOrder ManagementQuote Building

Soft Skills

Strategic GuidanceCollaborationPrioritizationCommunicationProblem-Solving

Tools & Technologies

SalesforceCPQ ToolsGoogle SheetsE-Signature WorkflowContract Repository

Industry Keywords

SaaSRenewalsDiscount RequestsPublic-Sector ProcurementRFP PricingCooperative PurchasingFiscal-Year Budget CyclesBoard-Approval TimelinesRevenue RecognitionMonth-End Close

About the role

Key responsibilities & impact

Own the end-to-end Deal Desk function across new business, expansions, and renewals
Partner with Sales, Customer Success, and Partnerships to provide strategic deal guidance, ensure pricing discipline, and mitigate contractual risk
Serve as the primary escalation point for deal-related questions
Build and review quotes for Sales, Customer Success, and Partnerships
Advise reps and CSMs on packaging, multi-year structures, ramp schedules, and bundling
Review discount requests against approval thresholds and escalate exceptions with recommendations
Maintain the price book, product catalog, and quote templates with Finance and Product
Track Deal Desk turnaround times and uphold published SLAs
Prepare order forms, renewals, amendments, and co-terms from standard templates
Triage redlines and non-standard terms and route them to Legal and Finance as needed
Navigate public-sector procurement, including RFP pricing, cooperative purchasing contracts, purchase orders, fiscal-year budget cycles, and board-approval timelines
Manage e-signature workflow and verify executed contracts against booked opportunities
Audit Closed Won bookings before hand-off to Finance and Customer Success onboarding
Own the contract repository and maintain renewal dates, terms, and uplift clauses in Salesforce
Partner with Finance on invoicing hand-off, revenue recognition inputs, and month-end close

Requirements

What you’ll need

5+ years managing Deal Desk or order management at a SaaS company
Strong Salesforce skills: admin-level configuration (fields, reports, dashboards)
Familiarity with CPQ or comparable quoting tools
Experience supporting multiple Sales or CS teams and managing competing priorities
Working knowledge of SaaS metrics and contract terms: ARR, services, NRR, GRR, pipeline stages, multi-year deals, co-terming, uplifts, renewals
Advanced Excel or Google Sheets skills (lookups, pivots, reconciliation)
Precision with numbers, data, and contract language
Ability to build clear documentation, training, and a request queue with SLAs
Ability to work remotely in the United States or Canada

Benefits

Comp & perks

Remote and flexible work environment
Medical, dental & vision insurance
FSA, HSA, and/or Dependent Care FSA (US)
Life + AD&D insurance, plus short-term and long-term disability insurance (US)
Life + disability insurance (Canada)
401(k) (US) / RRSP (Canada) with 3.5% match
10 company holidays
3 wellness days
Paid vacation time off
Sick and safe time off
Paid parental leave
Paid bereavement leave
Paid jury duty + civic service leave
Employee assistance program
2 summer days + annual end-of-year "Dimming of the Lights"
Employee referral bonus program
Competitive compensation and benefits
Opportunities to grow as we scale