Facilities Coordinator

Government of Alberta

. Maintain and support Tier 3 enterprise data centres, more than 90 Shared Data Facilities, and over 1,000 network closets across Alberta .

Posted 11/6/2026full-timeEdmonton • CanadaJuniorMid-Level💰 CA$83,258 - CA$114,316 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in data center facility management, IT infrastructure, and project management methodologies, with a strong foundation in computer science principles. Capable of providing technical support, system reporting, and applying IT management practices while ensuring compliance with relevant policies and security standards.

Highest-signal resume keywords

Data Center Facility ManagementIT Infrastructure MonitoringProject Management MethodologiesCOBIT CertificationITIL Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Network Infrastructure KnowledgeTroubleshooting and SupportSoftware DevelopmentSystems ManagementElectrical Systems KnowledgeAutomated Tape Library ManagementBuilding Management System ExperienceFire Suppression System TrainingEthernet and Fiber Cable ManagementSecurity Clearance Compliance

Soft Skills

Excellent Communication SkillsAbility to Work IndependentlyCollaborative TeamworkAdaptability Across PlatformsProblem-Solving Skills

Certifications & Qualifications

COBIT CertificationITIL Certification

Industry Keywords

Government of Alberta IT PoliciesData Centre InfrastructureIT Incident ManagementIT Problem ManagementIT Change ManagementIT Service ManagementCapacity ManagementSite InspectionsRotational On-Call AvailabilityTechnical Support Services

About the role

Key responsibilities & impact

Maintain and support Tier 3 enterprise data centres, more than 90 Shared Data Facilities, and over 1,000 network closets across Alberta
Provide information technology development, maintenance, and support services to clients
Provide technical support for applications and recommend changes or enhancements to IT services and products
Monitor user problems and issues and perform rotational on-call activities
Provide system reporting development and support
Assist with project management processes
Update and develop information technology systems and programs
Apply IT Incident, Problem, Change, Project, Service, and Capacity Management practices
Resolve complex technical challenges and improve operational performance
Collaborate with technical teams and stakeholders and manage assigned work independently
Serve as a subject matter expert in one or more technical areas
Conduct site inspections and maintenance activities across Alberta
Participate in rotational 7/24 on-call availability, occasional weekend and after-hours work, and travel to remote facilities

Requirements

What you’ll need

University graduation in Computer Science, Information Technology or a related field
Minimum of two (2) years of related experience in data center facility management and monitoring data centre infrastructure
A valid driver’s license to visit multiple locations across Alberta for site inspections and maintenance activities
Must be able to lift 50lbs
Knowledge of network infrastructure including types of fiber, switches, access points, and routers
Ability to successfully obtain and maintain the required security clearance
Equivalency: related two-year diploma in computer technology or related discipline and four (4) years related experience; or related one-year certificate and five (5) years related experience
Strong foundational knowledge of computer science principles and methodologies, including software development, IT infrastructure, programming, networking, mainframe technologies, and systems management
Proficiency in computer software and hardware, troubleshooting, and support
Adaptability across various platforms and operating systems
Formal training or certification in COBIT and ITIL frameworks
Knowledge of Government of Alberta IT policies and legislation
Experience with project management methodologies and processes
Knowledge of electrical systems and principles, including enterprise UPS and generators
Data center facility management and monitoring data centre infrastructure
Experience managing Automated Tape Library systems
Building Management System (BMS) experience
Fire suppression system and safety training
Experience with Ethernet and fiber cable management
Ability to work independently and collaboratively, follow direction, and meet tight deadlines
Excellent communication skills and ability to explain technical concepts and provide expert IT guidance
Final candidates must undergo a criminal records check
May be required to complete Level 2 Enhanced Security screening, including enhanced criminal record and credit checks

Benefits

Comp & perks

Public Service Pension Plan (PSPP)
Benefit programs
Professional learning and development
Positive workplace culture and work-life balance