Government of Alberta

Supervisor

• Supervise, mentor, and support seasonal Park Rangers and volunteers through work planning, training, coaching, and performance management
• Support recruitment, onboarding, and training initiatives
• Deliver compliance and education programs concerning park legislation, regulations, public safety, and responsible outdoor recreation
• Respond to visitor inquiries, public complaints, and complex situations
• Conduct field patrols and inspections in campgrounds, day-use areas, trails, and backcountry locations
• Support protection and management of natural and cultural resources
• Identify and address operational issues, visitor concerns, and emerging risks
• Coordinate and support public safety programs, emergency response, warnings, closures, and incident management
• Build and maintain relationships with visitors, Indigenous communities, volunteers, permit holders, facility operators, partner organizations, and stakeholders
• Monitor activities under permits and agreements for compliance
• Prepare reports, maintain records, complete administrative processes, and contribute to operational planning
• Promote safe work practices and ensure compliance with Occupational Health and Safety requirements
• Travel regularly throughout assigned park areas and work in outdoor, remote, and backcountry environments

Park Ranger Supervisor

• Lead, coach, mentor and develop employees while building an inclusive, respectful and high-performing team culture
• Conduct regular one-on-one meetings, team meetings and performance discussions
• Manage attendance, scheduling, leave requests and workforce administration
• Identify learning needs and support onboarding, training and ongoing professional development
• Assign, prioritize and monitor high-volume administrative workloads to ensure quality and timely service
• Oversee administrative processes related to Income Support, AISH/ADAP, overpayments, repayment agreements, appeals, correspondence and the provincial phone line
• Monitor quality, productivity and operational metrics and take action when improvements are needed
• Maintain confidentiality and ensure appropriate handling of sensitive client information in accordance with FOIP requirements
• Lead staff through policy, legislative, system and process changes
• Identify operational challenges, develop practical solutions and support continuous improvement
• Build working relationships with managers, supervisors, program staff, appeals coordinators, decision makers and other partners across the province
• Address workplace concerns and conflicts respectfully and proactively
• Support escalated client situations and complex administrative matters with professionalism and empathy
• Report to the Manager

Park Ranger Supervisor

Administrative Supervisor