Program Eligibility Assessor

Government of Alberta

. Conduct detailed reviews of applicants’ income, assets, and supporting documentation to determine financial eligibility for ADAP and AISH .

Posted 10/27/2026full-timeRemote • CanadaMid-LevelSenior💰 CA$61,754 - CA$80,375 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in financial eligibility assessments and knowledge of relevant legislation and government programs. Provides client-focused service while maintaining accurate documentation and effective communication.

Highest-signal resume keywords

Financial Eligibility AssessmentKnowledge of AISH ActClient-Focused ServiceProficiency with Microsoft 365Experience with Vulnerable Populations

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial Eligibility AssessmentKnowledge of AISH ActKnowledge of Government ProgramsKnowledge of Investment TypesImaging ProficiencyATLAS ProficiencyMicrosoft 365 ProficiencyTeams ProficiencyWord ProficiencyOutlook Proficiency

Soft Skills

Clear CommunicationRespectful ServiceProblem-Solving

Tools & Technologies

ImagingATLASMicrosoft 365TeamsWordOutlookSharePoint

Certifications & Qualifications

Criminal Records Check

Industry Keywords

Assured Income for the Severely HandicappedAlberta SupportsAlberta Aids to Daily LivingCanada Pension PlanOld Age SecurityGuaranteed Income SupplementAlberta Seniors BenefitsSenior's Accommodation Benefits

About the role

Key responsibilities & impact

Conduct detailed reviews of applicants’ income, assets, and supporting documentation to determine financial eligibility for ADAP and AISH
Make eligibility decisions in accordance with legislation, program and operational policies, procedures, guidelines, and established practices
Clearly communicate eligibility decisions and provide information about next steps
Respond to applicant inquiries through the contact centre
Gather additional information or documentation needed to complete eligibility assessments
Advise applicants when financial eligibility requirements are not met, explaining the decision and available options
Connect applicants with Government of Alberta programs, community resources, and supports when appropriate
Provide respectful, client-focused service to individuals experiencing complex or challenging circumstances
Maintain accurate and complete information to support consistent, timely, and well-documented eligibility decisions
Report to the Disability Income Assistance Team Lead

Requirements

What you’ll need

Two-year diploma in a related field; no experience required
Equivalent combinations of directly related experience and education accepted: one year of experience for one year of education or one year of education for one year of experience
Extensive knowledge of the Assured Income for the Severely Handicapped Act, the Assured Income for the Severely Handicapped General Regulation, and the Applications and Appeals (Ministerial) Regulation
Knowledge of Government of Alberta programs including Alberta Supports, Alberta Aids to Daily Living, Alberta Adult Health Benefit, Office of the Public Guardian/Trustee and Persons with Developmental Disabilities, Transition to Adulthood program, and other applicable government resources
Knowledge of programs offered by government ministries and local and federal governments, including Canada Pension Plan, Old Age Security, Canada Disability Benefits, Guaranteed Income Supplement, Maintenance Enforcement Program, Alberta Seniors Benefits, and Senior's Accommodation Benefits
Proficiency with Imaging, ATLAS, Microsoft 365, Teams, Word, Outlook, and SharePoint
Knowledge of investment types including RRSPs, RDSPs, annuities, and LIRA
Final candidates must undergo a criminal records check
Preference given to applicants with experience with Income Support, AISH, or ADAP
Experience working with vulnerable populations and determining eligibility for financial assistance programs considered an asset
Reliable high-speed internet
Applicants must apply online and provide education and work experience dates

Benefits

Comp & perks

Remote work from home within Alberta
Reliable high-speed internet-supported remote arrangement
36.25 hours per week, Monday to Friday, 8:15am to 4:30pm
Temporary full-time employment until approximately June 30, 2028