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Learning Program Manager 3
GP Strategies Corporation. Act as the connector between the client, internal teams, and partners .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong client relationship management and project coordination skills, ensuring alignment between client objectives and project deliverables while effectively leading teams and facilitating communication. Proficient in managing multiple priorities and providing strategic insights to enhance project performance.
Highest-signal resume keywords
Client Relationship ManagementProject CoordinationMicrosoft Office SuiteAutomotive Industry ExperienceLeadership and Team Motivation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
CommunicationProblem ResolutionFacilitationMotivationOrganizational Skills
Tools & Technologies
Microsoft TeamsMicrosoft ExcelMicrosoft PowerPointMicrosoft WordMicrosoft SharePoint
Industry Keywords
Automotive IndustryDealershipsField OrganizationProject ManagementClient Management
About the role
Key responsibilities & impact- Act as the connector between the client, internal teams, and partners
- Serve as the primary liaison with client upper management and maintain positive working relationships
- Understand customer goals, objectives, and direction
- Communicate alignment between projects and account or client-level initiatives
- Identify opportunities and support creative performance solution proposals
- Articulate GP’s profile, offerings, and value proposition across operating groups
- Act as an escalation point for project-related issues and assist with problem resolution
- Provide leadership and motivation to the delivery team
- Partner with a project manager to communicate schedules, budget, scope, and risks
- Manage multiple priorities
- Lead and facilitate internal and client meetings
- Work with subject matter experts to support deliverables
- Articulate project or program structure and goals
- Cultivate and nurture client relationships
- Draft preliminary budget ranges, document timing expectations, and estimate resource needs
- Ensure milestones and deliverables are on time, on or under budget, and meet or exceed client expectations
- Maintain project visibility and forecast financials and obstacles
- Prepare project teams for internal and external meetings and presentations
- Provide ad-hoc support to project teams during implementation
- Report client feedback, concerns, comments, and questions to the project team
- Travel to company and client offices for meetings
- Travel to off-site events supporting team-created content
Requirements
What you’ll need- Working directly with multiple clients for more than 2 years required
- Working with project teams to complete projects daily
- Bachelor’s Degree in related discipline preferred
- Microsoft Office Suite including MS Teams, Excel, PowerPoint, Word and SharePoint required
- Working in the automotive industry, working with dealerships and the Field organization are a plus
Benefits
Comp & perks- Travel to and work in the company’s office to attend meetings or travel to the client’s office for meetings
- Travel to support off-site events that the team has created content for
- Continuous education regarding learning and development industry trends