GP Strategies Corporation

Project Manager

• Manage all aspects of assigned projects from internal pre-kick-off meetings through hand-off, final asset delivery, and post-launch evaluation
• Serve as the central point of communication for internal teams, clients, account leadership, Operations, project team members, and contractors
• Develop project plans and manage scope, resources, risks, transitions, maintenance, and support
• Manage scope of work, project plans, expectations, communications, change control, budget monitoring, and business needs
• Communicate alignment among projects, Operations, Account Managers, and client-level initiatives
• Maintain stakeholder communications regarding project schedule, budget, scope, and risk
• Provide ad-hoc support to project teams during implementation
• Lead lessons learned and project implementation reviews after completion
• Manage priorities and ensure milestones, deliverables, timelines, budgets, and quality expectations are met
• Prepare and coordinate internal and external team meetings, including agendas, notes, action items, and stakeholder distribution
• Interface with subcontractors and consultants to ensure project alignment and adequate staffing
• Conduct internal project review meetings and serve as the project information source
• Report client feedback, concerns, comments, and questions to the project team
• Perform final GP reviews and monitor deliverables for quality
• Manage print and delivery schedules for asset production and source materials supporting the learning experience
• Maintain the final asset repository
• Recommend process improvements to leadership
• Help manage intake requests and gather requirements for staffing decisions
• Help identify, coordinate, and direct project staff and provide insight into staffing transitions and future assignments
• Support project escalations and risk mitigation planning
• Maintain visibility to projects on forecast

Project Coordinator

Customer Support

• Act as an inbound point of contact for all dealers across digital initiatives for sales and service
• Handle incoming calls and emails and respond within designated timeframes
• Maintain accurate records of dealership interactions
• Build relationships with dealers remotely via phone
• Execute phone and email communications to dealers
• Support dealers with issues and resolve vendor, billing, and D2C2 questions
• Support dealer enrollment in program solutions
• Support field personnel with process and team contact questions
• Work with vendor partners to close outstanding cases
• Assist with ad hoc projects
• Assist dealers with implementation of digital marketing plans
• Quarterback ongoing technical support requests
• Coordinate dealer website customizations
• Escalate key vendor issues for dealers
• Support Brand/Aftersales teams in executing go-to-market strategies across website and digital advertising, consumer marketing, leads, service, digital signage, social/reputation management, and other digital services
• Expand dealer adoption and utilization of brand/aftersales digital programs
• Maintain accountability for participation and performance KPIs
• Increase dealer satisfaction with digital initiatives and service providers

Digital Support Specialist

• Manage the full lifecycle of digital, virtual, instructor-led, and technical learning initiatives
• Partner with instructional designers, learning program managers, technical trainers, subject matter experts, and vendors
• Deliver learning experiences on time, within scope, and with consistent quality
• Support leadership development, technical capability, compliance, onboarding, and workforce development initiatives
• Develop and maintain project plans, timelines, dependencies, milestones, and risk logs
• Manage multiple concurrent initiatives with overlapping timelines and stakeholders
• Facilitate alignment across designers, SMEs, technical experts, vendors, and leadership teams
• Monitor project progress, resource allocation, budgets, and critical deliverables
• Lead working group meetings and design reviews
• Define and validate requirements before design and development
• Educate stakeholders on learning design processes and project governance best practices
• Provide proactive communication and executive-level project updates
• Ensure deliverables meet acceptance criteria, instructional standards, and business requirements
• Provide status updates, surface risks, and drive issue resolution
• Gather feedback, recommend process enhancements, and drive continuous improvement
• Support production roadmaps, vendor management, resource planning, and budget tracking

Operations

• Deliver technical and behavioral training sessions in classroom and virtual environments
• Conduct theoretical and practical learning activities according to the defined training program
• Ensure clear transmission of training content, key concepts, and service standards
• Ensure participant understanding of proposed content and learning objectives
• Monitor trainee engagement and performance throughout the training cycle
• Identify strengths and improvement opportunities in training delivery and report findings to the manager
• Control attendance records and maintain accurate training reports
• Ensure proper use and care of company and client training resources
• Support compliance with training schedules, documentation, and internal processes
• Maintain communication with leadership regarding training outcomes, challenges, and opportunities
• Represent the company’s training standards when interacting with clients and internal teams

Training Instructor – Operations

• Define and communicate the vision, objectives, desired outcomes, and priorities for the assigned product area or squad
• Connect the learning roadmap to business strategy, operational needs, customer expectations, and organisational capability priorities
• Make trade-offs across business impact, urgency, learner benefit, effort, risk, and available resources
• Champion innovation in digital learning formats, microlearning, video, gamification, and interactive experiences
• Own, refine, and prioritise the capability development backlog
• Translate business needs into prioritised and actionable requirements
• Establish acceptance criteria for content, courses, learning pathways, and educational deliverables
• Maintain a transparent roadmap and backlog supporting informed decisions and predictable delivery
• Lead squad ceremonies including planning, daily stand-ups, reviews, and retrospectives
• Apply Scrum and Kanban to manage demand, remove blockers, improve flow, and strengthen delivery discipline
• Partner with subject matter experts, instructional designers, multimedia producers, and other specialists to create learning products
• Foster experimentation, feedback, shared ownership, and continuous improvement
• Plan and monitor training projects from discovery through launch
• Align learning strategy, instructional approach, operational requirements, and user experience throughout delivery
• Validate outputs against acceptance criteria and resolve quality issues before release
• Balance speed and quality to deliver sustainable, scalable solutions
• Define and track learning and delivery KPIs
• Use data, user feedback, and business outcomes to evaluate training performance
• Turn insights into backlog decisions, product enhancements, and stakeholder recommendations
• Promote evidence-based decision-making and test-and-learn practices
• Build relationships with business leaders, customers, functional partners, and delivery teams
• Align expectations, communicate priorities and delivery status, and make dependencies, risks, and decisions visible
• Facilitate trade-off discussions when priorities compete
• Influence without formal authority and maintain alignment across diverse stakeholders

Project Analyst

Business Development Rep

• Identify, qualify, and close new enterprise business opportunities across targeted industries
• Develop and maintain a robust pipeline through proactive prospecting, networking, and strategic channel partner relationships
• Own the full sales cycle from initial discovery through proposal development, negotiation, and contract execution
• Build trusted relationships with executive and C-suite stakeholders across client organizations
• Conduct consultative discovery conversations to understand business challenges and identify opportunities for performance improvement and transformation
• Expand existing client relationships through value-based selling, cross-selling, and strategic account growth
• Collaborate with internal solution leaders, delivery teams, and subject matter experts to scope, price, and develop client solutions
• Maintain accurate pipeline visibility, sales forecasts, and account activity within CRM systems
• Meet or exceed annual revenue and business development targets
• Stay informed on industry trends, competitive activity, and evolving customer needs
• Help organizations solve workforce, learning, and performance challenges while supporting business transformation initiatives

Business Development Manager

Learning and Development

• Facilitate and coordinate induction sessions
• Promote, coordinate, and facilitate regional upskilling and certification programs
• Collaborate with the Enterprise Learning Team to deliver and deploy programs aligned with learning strategy
• Partner with business functions to enhance employee competency through diagnostic profiling, tailored curriculum design, program deployment, and efficacy measurement
• Facilitate virtual and live online learning sessions in India and other countries under the GSC/Tech remit when required
• Support delivery of training solutions and relevant learning interventions based on identified training needs
• Manage demand planning, training, reporting, management information (MI) for the site, and solution deployment

Learning Specialist

• Support execution of partner skilling plans aligned to agreed skilling strategies and priorities
• Understand partner capacity and capability, identify skilling gaps, and map appropriate Microsoft skilling offers to close those gaps
• Maintain skilling plans mapping offers, timelines, and expected outcomes
• Act as the primary execution contact for partners on skilling-related activities
• Drive awareness and registration for relevant training courses, certification weeks, and skilling programs
• Conduct regular partner follow-ups and check-ins via email and calls
• Track execution progress and report status against skilling plans
• Ensure follow-through on actions required to meet skilling goals
• Work closely with Skilling Leads to support priority partners
• Coordinate with skilling stakeholders and support resources as needed
• Escalate risks, blockers, or execution gaps in a timely manner

Project Manager, Partner Skilling

Producer

• Provide technical coordination and support before and during virtual classroom sessions
• Operate the virtual classroom technical platform to deliver classes according to various delivery methods
• Produce VILT sessions
• Manage interactive tools such as whiteboards, breakout rooms, and polls
• Answer learner questions and manage chat
• Create and distribute links
• Troubleshoot technical issues
• Advance slides
• Support facilitators with activities and instructions

Part-Time Virtual Producer

Payroll

• Gather requirements for HCM configurations in the Oracle Cloud environment
• Analyze, design, develop, deploy, and support Oracle Cloud HCM solutions
• Collaborate with process owners to identify business process refinements and best practices
• Implement changes in Oracle Cloud HCM to improve effectiveness and efficiency
• Document configurations and solution designs for knowledge sharing and compliance
• Mentor other developers to improve team capabilities
• Build and maintain reports and data extracts to support Oracle HCM process automation
• Manage work tracking and backlog information to optimize processing and stakeholder visibility
• Define, implement, and promote Oracle HCM best practices across the organization
• Support and advise on the strategic direction of the Oracle HCM platform