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Part-Time Virtual Producer
GP Strategies Corporation. Provide technical coordination and support before and during virtual classroom sessions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing virtual classroom environments, providing technical support, and ensuring seamless communication between instructors and learners. Proficient in operating various virtual training platforms and troubleshooting technical issues to enhance the learning experience.
Highest-signal resume keywords
Technical SupportWebExMS TeamsZoomCustomer Client Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Virtual Classroom ManagementTechnical CoordinationTroubleshootingInteractive Tool ManagementSession Production
Soft Skills
Exceptional CommunicationCustomer ServiceOperational Capabilities
Tools & Technologies
WebExMS TeamsZoomVirtual Classroom Platforms
Industry Keywords
VILT SessionsBreakout RoomsWhiteboardsPollsLearner Support
About the role
Key responsibilities & impact- Provide technical coordination and support before and during virtual classroom sessions
- Operate the virtual classroom technical platform to deliver classes according to various delivery methods
- Produce VILT sessions
- Manage interactive tools such as whiteboards, breakout rooms, and polls
- Answer learner questions and manage chat
- Create and distribute links
- Troubleshoot technical issues
- Advance slides
- Support facilitators with activities and instructions
Requirements
What you’ll need- Exceptional customer client service skills and a technical aptitude
- Technical knowledge of WebEx, MS Teams, Zoom, or similar training platforms for virtual classroom course delivery
- Ability to provide high-quality operational and communication capabilities for seamless information transfer between instructors and service provider
- Ability to provide technical support to students joining the session one hour before class
- Ability to respond to all non-urgent items related to scheduled class sessions in less than 24 hours
- Ability to support training sessions during regular business hours
Benefits
Comp & perks- Part-time remote work
- Variable hours from week to week depending on classes