Senior Client Executive

Gradient AI

. Act as the primary post-sale point of contact, building and maintaining strong, long-term client partnerships .

Posted 10/22/2026full-timeRemote • United StatesSenior💰 $110,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in post-sale client relationship management, focusing on implementation, project management, and data analysis within the health insurance sector. Proven ability to build strong client partnerships and maximize the value of predictive analytics solutions.

Highest-signal resume keywords

Post-Sale Client Relationship ManagementProject ManagementHealth Insurance Industry ExperienceCRM Tools (Salesforce)Data Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementData AnalysisImplementationWorkflow DesignROI Metrics Definition

Soft Skills

Exceptional Organizational SkillsCommunication SkillsCustomer-First MindsetRelationship Building

Tools & Technologies

CRM ToolsSalesforceExcel

Industry Keywords

Health InsuranceUnderwritingPredictive AnalyticsClient EngagementClient Dashboards

About the role

Key responsibilities & impact

Act as the primary post-sale point of contact, building and maintaining strong, long-term client partnerships
Lead post-sale implementation efforts by defining business needs, configuring product recommendations, and establishing ROI metrics
Analyze and monitor client dashboards to ensure usability and uncover insights related to model performance
Document all phases of project management and maintain detailed client engagement records
Collaborate closely with Sales, Product, Data Science, and Engineering teams on a weekly basis
Manage every phase of the post-sale client lifecycle, including implementation, workflow design, data analysis, project management, and relationship building
Help health insurance clients maximize the value of Gradient AI's predictive analytics solutions

Requirements

What you’ll need

5+ years of experience in a post-sale client relationship role, supporting customers through implementation and ongoing engagement
Prior experience in the health insurance industry; underwriting background is a strong plus
Exceptional organizational, communication, and documentation skills
Proven track record in project/account management
Experience using CRM tools (Salesforce preferred) and Excel
Customer-first mindset with the ability to build trusted client relationships

Benefits

Comp & perks

A fun, team-oriented startup culture.
Generous stock options - we all get to own a piece of what we’re building.
Unlimited vacation days.
Flexible schedule that supports working from home.
Full benefits package includes medical, dental, vision, 401k, paid paternal leave, and more.
Ample opportunities to learn and take on new responsibilities.
Annual performance bonus.
Equity grant.