Commercial Account Executive, Acquisition

Grafana Labs

. Prospect and close new business across Italy .

Posted 9/17/2026full-timeRemote • ItalyJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in consultative sales, managing the full sales process, and achieving sales goals in the infrastructure technology sector. Proficient in building strong customer relationships and utilizing Salesforce for sales pipeline management.

Highest-signal resume keywords

Infrastructure Technology Sales ExperienceSalesforce ProficiencyConsultative Sales ApproachFluent in English and ItalianGoal Achievement in Competitive Environments

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Process ManagementOutbound ProspectingProduct DemosProposals and NegotiationsSales Forecasting

Soft Skills

Excellent CommunicationRelationship Building

Tools & Technologies

SalesforceGrafana CloudGrafana Enterprise

Industry Keywords

Open Source TechnologyMEDD(P)ICCHigh-Velocity Technology Companies

Tech Stack

Tools & technologies

CloudGrafanaOpen Source

About the role

Key responsibilities & impact

Prospect and close new business across Italy
Identify, nurture, and close opportunities with new customers
Manage forecasts and track customer data
Use a consultative sales approach to understand customer needs
Articulate the value of Grafana Cloud and Grafana Enterprise
Support customers during the trial phase and hand off strong relationships to the Growth team
Meet and exceed quarterly and annual sales goals
Conduct outbound prospecting into net-new customers
Manage the full sales process, including sales meetings, product demos, proofs of concept, proposals, and negotiations
Cultivate sales through outbound prospecting and inbound leads
Manage the sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests

Requirements

What you’ll need

2+ years of experience in infrastructure technology sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Experience in high-velocity technology companies
Excellent communication in person, online, and in writing
Ability to form strong working relationships in person and virtually
Fluent in English and Italian
Familiarity with open source technology is a significant advantage
Experience using Salesforce
Experience using Command of the Message and MEDD(P)ICC is ideal
Technical background and experience selling technical products preferred by the role description

Benefits

Comp & perks

Restricted Stock Units (RSUs)
100% remote work
Career growth pathways
In-person onboarding
30 days of annual leave per annum
3 annual leave days reserved for Grafana Shutdown Days
Transparent communication and regular company-wide updates
Autonomy and support to innovate
Empowered, high-trust teams
Approachable, involved leadership
Global collaborative culture