Grafana Labs

Full-stack Engineer

• Build and evolve fullstack RUM features spanning frontend user experiences, backend services, APIs, and storage systems
• Design and implement systems that ingest, store, and query high-cardinality, high-volume telemetry data using columnar/analytical databases
• Develop performant query layers and APIs for real-time exploration of user sessions, traces, and events
• Contribute to frontend applications that visualize RUM data and help users debug performance issues and understand user behavior
• Work on data modeling, indexing strategies, and query optimization for low-latency, cost-efficient analytics at scale
• Collaborate with browser and mobile SDK engineers on data ingestion and schema evolution
• Own projects from design and implementation through deployment, monitoring, and iteration
• Break down complex problems into incremental deliverables and iterate based on feedback
• Ensure quality through testing, system observability, documentation, and smooth upgrade paths
• Collaborate with backend, frontend, product, and solutions engineering teams
• Support teammates, participate in technical design discussions, and help shape the RUM roadmap

Senior FullStack Engineer – Real User Monitoring, RUM

• Build and evolve fullstack features for Real User Monitoring (RUM), spanning frontend experiences, backend services, APIs, and storage systems
• Design and implement systems that ingest, store, and query high-cardinality, high-volume telemetry using columnar and analytical databases
• Develop performant query layers and APIs for real-time exploration of user sessions, traces, and events
• Contribute to frontend applications that visualize RUM data and help users debug performance issues and understand user behavior
• Work on data modeling, indexing strategies, and query optimization for low-latency, cost-efficient analytics at scale
• Collaborate with browser and mobile SDK engineers on data ingestion and schema evolution
• Own projects end-to-end, from design and implementation through deployment, monitoring, and iteration
• Break down complex problems into incremental deliverables and iterate based on feedback
• Ensure quality through testing, system observability, documentation, and smooth upgrade paths
• Collaborate with backend, frontend, product, and solutions engineering teams
• Support teammates, participate in technical design discussions, and help shape the RUM roadmap

Senior FullStack Engineer – Real User Monitoring (RUM)

• Own end-to-end technical direction for Session Replay across frontend, backend, and data systems
• Drive backend architecture evolution for columnar/analytical data storage
• Design systems for large-scale session data
• Define data models, ingestion pipelines, and query patterns
• Lead investigation workflows connecting replay with logs, metrics, traces, and other telemetry
• Make architectural decisions affecting multiple teams and products
• Partner with Frontend Observability, Synthetic Monitoring, and Core Grafana teams
• Engage directly with customers through calls, structured feedback, and Session Replay adoption support
• Improve engineering standards, patterns, and operational practices
• Mentor engineers and grow technical leadership within the team

Senior Software Engineer – Session Replay

• Own end-to-end technical direction for Session Replay across frontend, backend, and data systems
• Evolve backend architecture for columnar/analytical storage of large-scale session data
• Define data models, ingestion pipelines, and query patterns
• Lead investigation workflows connecting replay with logs, metrics, traces, and other Grafana Cloud telemetry
• Make architectural decisions affecting multiple teams and products
• Partner with Frontend Observability, Synthetic Monitoring, and Core Grafana teams
• Engage directly with customers through calls, structured feedback, and Session Replay adoption support
• Improve engineering standards, patterns, and operational practices
• Mentor engineers and grow technical leadership

Account Executive

• Prospect for and grow existing business across the West region
• Identify, nurture, and close opportunities with existing customers
• Manage forecasts and track customer data
• Use a consultative sales approach to understand customer needs
• Articulate the value of Grafana Cloud and Grafana Enterprise
• Work with customers during the trial phase
• Hand off strong customer relationships to the Customer Success team
• Identify opportunities to expand Grafana usage within current customers
• Meet and exceed quarterly and annual sales goals
• Manage the full sales process, including prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations, and account management
• Cultivate sales through outbound prospecting and inbound leads
• Manage the sales pipeline in Salesforce
• Manage quote creation, order processing, and day-to-day customer requests

Strategic Account Executive, Growth

Sales Development Rep

• Help users and prospects navigate their Grafana journey by engaging with them and providing appropriate resources and guidance
• Partner with the Sales Team to identify new business opportunities and build revenue pipeline
• Respond to inbound inquiries and proactively outreach to target accounts
• Research prospects and accounts to craft thoughtful, value-add messaging
• Use email, social media, and calling for multichannel outreach
• Use Salesforce and Grafana dashboards for lead and account management and research
• Prioritize and customize outreach using research and data via email and LinkedIn
• Conduct discovery conversations to understand user needs and goals
• Meet new business opportunity and pipeline targets
• Collaborate with marketing, sales, and other cross-functional teams
• Build knowledge of Grafana technology, competitors, open source ecosystem, and industry trends

Sales Development Representative

• Build and maintain knowledge of Grafana technology, competitors, the open source ecosystem, and industry trends
• Follow up on inbound leads
• Conduct proactive outreach to target accounts through email, social media, and phone
• Use Salesforce and Grafana dashboards for lead and account management and research
• Research and customize outreach to target prospects via email and LinkedIn
• Conduct discovery conversations to understand users’ needs and goals
• Provide appropriate resources and explain how Grafana can help users
• Meet new business opportunity and pipeline targets
• Collaborate with marketing, sales, and other cross-functional teams

• Prospect for and grow existing business across the West region
• Identify, nurture, and close opportunities with existing customers
• Manage forecasts and track customer data
• Use a consultative sales approach to understand customer needs
• Articulate the value of Grafana Cloud and Grafana Enterprise
• Support customers during the trial phase and hand off relationships to Customer Success
• Identify opportunities to expand Grafana usage within current customers
• Meet and exceed quarterly and annual sales goals
• Manage the full sales process, including prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations, and account management
• Cultivate sales through outbound prospecting and inbound leads
• Manage the sales pipeline in Salesforce
• Manage quote creation, order processing, and day-to-day customer requests

• Prospect and grow existing business across the West region
• Identify, nurture, and close opportunities with existing customers
• Manage forecasts and track customer data
• Use a consultative sales approach to understand customer needs
• Articulate the value of Grafana Cloud and Grafana Enterprise
• Work with customers during the trial phase
• Hand off strong customer relationships to Customer Success
• Identify opportunities to expand Grafana usage within current customers
• Meet and exceed quarterly and annual sales goals
• Manage prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations, and account management
• Cultivate sales through outbound prospecting and inbound leads
• Manage the sales pipeline in Salesforce
• Manage quote creation, order processing, and day-to-day customer requests

Solutions Engineer

• Build and manage a team of high-performing Solution Engineers
• Serve as a cultural flag carrier for the organization
• Foster strong partnership and collaboration across AE and SE roles
• Grow the East SE organization to 20+ Solution Engineers
• Prepare the SE organization to scale across multiple products, industries, segments, and GTM motions
• Develop repeatable processes, playbooks, job architectures, enablement, and other scaling programs
• Drive and advise on key opportunities alongside the VP of Sales
• Build cross-functional relationships and promote teamwork
• Engage strategically with customers
• Provide thought leadership internally and externally
• Ensure field feedback informs product and GTM strategy

Director, Solutions Engineering

Engineering Manager

• Manage and develop backend and frontend engineers through regular feedback and career conversations
• Collaborate with go-to-market teams to support customers and prospects using Observability collection
• Partner with product and engineering leadership on Fleet Management, the Kubernetes Monitoring Helm Chart, and the Instrumentation Hub
• Guide projects from ideation through planning, execution, and post-launch
• Foster psychological safety, learning, experimentation, innovation, and continuous improvement
• Contribute across team boundaries and partner with other functions to solve customer problems

Engineering Manager – Observability

• Manage and develop backend and frontend engineers
• Provide regular feedback and support career growth through career conversations
• Collaborate with go-to-market teams to support customers and prospects through their Observability collection journey
• Partner with product and engineering leadership on Fleet Management, the Kubernetes Helm Chart, and the Instrumentation Hub
• Guide projects from ideation through planning, execution, and post-launch
• Ensure consistent delivery of high-quality results
• Foster psychological safety, learning, experimentation, innovation, and continuous improvement
• Contribute across team boundaries and partner with other functions to solve customer problems

• Manage and develop a team of backend and frontend engineers
• Provide regular feedback and support career growth through career conversations
• Collaborate with go-to-market teams to support customers and prospects through their observability collection journey
• Partner with product and engineering leadership to integrate Fleet Management, the Kubernetes Monitoring Helm Chart, and the Instrumentation Hub into Grafana Cloud’s end-to-end user experience
• Guide projects from ideation through planning, execution, and post-launch
• Foster psychological safety, innovation, experimentation, and continuous improvement
• Contribute across team boundaries and partner with other functions to solve customer problems

• Manage and develop a team of backend and frontend engineers
• Provide regular feedback and support career growth through career conversations
• Collaborate with go-to-market teams to support customers and prospects through their observability collection journey
• Partner with product and engineering leadership on Fleet Management, the Kubernetes Monitoring Helm Chart, and the Instrumentation Hub
• Guide projects from ideation through planning, execution, and post-launch
• Foster psychological safety, innovation, experimentation, and continuous improvement
• Contribute across team boundaries and partner with other functions to solve customer problems

• Manage and develop backend and frontend engineers through feedback and career conversations
• Collaborate with go-to-market teams to support customers and prospects through their Observability collection journey
• Partner with product and engineering leadership to integrate Fleet Management, the Kubernetes Helm Chart, and the Instrumentation Hub into Grafana Cloud’s end-to-end user experience
• Guide projects from ideation through planning, execution, and post-launch
• Foster psychological safety, innovation, learning, and continuous improvement
• Contribute across team boundaries and partner with other functions to solve customer problems