Director, Solutions Engineering

Grafana Labs

. Build and manage a team of high-performing Solution Engineers .

Posted 9/22/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in scaling teams and developing processes for high-performing Solution Engineers while fostering collaboration and strategic engagement with customers. Proven ability to drive product and go-to-market strategies based on field feedback in a fast-paced, high-growth environment.

Highest-signal resume keywords

2nd Line SE Leadership ExperienceTeam Scaling to 30+ EmployeesEnterprise Sales ExpertiseOpen Source GTM ExperienceDeveloper-Centric GTM Motions

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Team BuildingCollaborationThought LeadershipCultural Advocacy

Industry Keywords

High Growth StartupSolution EngineeringCross-Functional RelationshipsCustomer EngagementScaling Programs

Tech Stack

Tools & technologies

Open Source

About the role

Key responsibilities & impact

Build and manage a team of high-performing Solution Engineers
Serve as a cultural flag carrier for the organization
Foster strong partnership and collaboration across AE and SE roles
Grow the East SE organization to 20+ Solution Engineers
Prepare the SE organization to scale across multiple products, industries, segments, and GTM motions
Develop repeatable processes, playbooks, job architectures, enablement, and other scaling programs
Drive and advise on key opportunities alongside the VP of Sales
Build cross-functional relationships and promote teamwork
Engage strategically with customers
Provide thought leadership internally and externally
Ensure field feedback informs product and GTM strategy

Requirements

What you’ll need

Ideally located on the East Coast of the US
At least 2 years of experience in 2nd line SE leadership
Experience scaling teams to over 30+ employees
Proven success working in a fast-paced, high growth startup environment
Experience working in open source, developer-centric GTM motions, or observability
Extensive experience with complex, enterprise sales

Benefits

Comp & perks

Equity
Bonus (if applicable)
100% remote, global culture
Career growth pathways
In-person onboarding
30 days of annual leave per annum
3 Grafana Shutdown Days reserved from annual leave entitlement
Transparent communication and regular company-wide updates
Autonomy and support to ship great work and try new things