Finance Systems Manager

Grafana Labs

. Own day-to-day operations of NetSuite and other Finance Business systems, including user support and troubleshooting .

Posted 10/20/2026full-timeRemote • United StatesMid-LevelSenior💰 $144,000 - $173,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing NetSuite ERP systems, including Advanced Revenue Management and billing modules, while ensuring compliance with ITGC and SOX regulations. Proficient in data integration, project management, and cross-functional collaboration to optimize finance operations.

Highest-signal resume keywords

NetSuite ERP AdministrationAdvanced Revenue Management (ARM)Data Integration and MigrationProject Management Tools (GitHub, Monday.com, Miro)SOX Compliance

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

NetSuite ConfigurationFinancial Systems ToolsData MappingCustom WorkflowsReport BuildingTroubleshootingUser Access ManagementChange ManagementData IntegrityFinance Transformation Projects

Soft Skills

Analytical SkillsCross-Functional CommunicationTeam CollaborationAdaptabilityProblem-Solving

Tools & Technologies

NetSuiteGrafanaSalesforceZipAvalaraExpensifyTicketing SystemsChange-Request ResolutionDashboardsVisualizations

Industry Keywords

ITGCSOC ComplianceISO ComplianceOrder-to-CashProcure-to-PayRecord-to-ReportSegregation of DutiesChange ControlsStakeholder ReportingFinance Business Systems

Tech Stack

Tools & technologies

ERPGrafanaSDLCSFDC

About the role

Key responsibilities & impact

Own day-to-day operations of NetSuite and other Finance Business systems, including user support and troubleshooting
Administer and support NetSuite ERP, focusing on Financial, Advanced Revenue Management (ARM), and Zone billing modules
Configure, customize, upgrade, and maintain systems while complying with change management, ITGC, and SDLC processes
Develop and maintain workflows, custom fields, and scripts
Manage NetSuite integrations with other business systems
Oversee user access management, segregation-of-duties reviews, and quarterly/annual review processes
Govern and maintain general ledger accounts, cost centers, products, and other structures supporting stakeholder reporting
Manage ticketing systems through case and change-request resolution
Optimize system settings, workflows, and customizations
Ensure data integrity and SOX compliance
Train and support end users
Manage and configure finance transformation projects across the order-to-cash cycle
Collaborate with Sales, Legal, Engineering, Finance, IT, Sales Operations, and Business Applications teams
Identify, scope, and prioritize projects; develop plans, timelines, milestones, and resource requirements
Define data-driven frameworks to measure program success and business value
Ensure proper procedures, processes, and change controls for production changes and implementation projects
Create NetSuite and Grafana dashboards, reports, and visualizations for Finance

Requirements

What you’ll need

Bachelor’s Degree or higher in computer science, information technology, accounting, finance or a related field
6+ years of progressive experience as a Finance System Administrator with NetSuite and financial systems tools such as Zip, Avalara, and Expensify
Hands-on IT support experience, including troubleshooting and resolving functional and technical issues
Experience with data migration, data mapping, and data integration within NetSuite
Experience with NetSuite Advanced Revenue Management (ARM), Zone and Company billing modules, and Salesforce integration
Administrator-level knowledge of privileged access, content groups, multiple charts of accounts, dynamic approval chains, custom objects, tax codes, tolerances, custom workflows, supplier configuration, and report building
Knowledge of ITGCs and experience working in SOC, ISO, and SOX compliant environments
Demonstrated experience integrating accounting systems with Salesforce/SFDC, ideally including CPQ
Experienced-level knowledge of NetSuite ARM
Experience with project management concepts and tools such as GitHub, Monday.com, and Miro
Sharp analytical and troubleshooting skills
Knowledge of order-to-cash, procure-to-pay, and record-to-report accounting processes
Ability to work in a rapidly changing global and remote environment
Ability to work both independently and in a team environment
Excellent cross-functional communication skills

Benefits

Comp & perks

Restricted Stock Units (RSUs)
100% remote work
Career growth pathways
In-person onboarding
30 days of annual leave per annum, including 3 Grafana Shutdown Days
Global annual leave policy
Transparent communication and regular company-wide updates
Autonomy and support to innovate
Empowered, high-trust teams
Approachable and involved leadership
Equal opportunity employment