Majors Account Executive – Key Customers

Grafana Labs

. Prospect and grow existing business across the West region .

Posted 9/18/2026full-timeRemote • United StatesSeniorLead💰 $360,000 - $380,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in infrastructure technology sales, with a proven track record of exceeding sales goals and managing customer relationships. Proficient in strategic account management and skilled in utilizing Salesforce for sales pipeline management.

Highest-signal resume keywords

Infrastructure Technology SalesSalesforce ManagementStrategic Account ManagementGoal AchievementOpen Source Technology Familiarity

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Process ManagementProspectingAccount ManagementSales Pipeline ManagementProposal CreationNegotiationDemosProofs of ConceptOrder ProcessingCustomer Relationship Management

Soft Skills

Excellent CommunicationTeam PlayerAdaptabilityRelationship BuildingEnergetic

Tools & Technologies

SalesforceGrafana CloudGrafana Enterprise

Industry Keywords

High-Velocity Technology CompaniesMEDD(P)ICCCommand of the Message

Tech Stack

Tools & technologies

CloudGrafanaOpen Source

About the role

Key responsibilities & impact

Prospect and grow existing business across the West region
Identify, nurture, and close opportunities with existing customers
Identify new opportunities to expand Grafana usage within 3–5 top existing accounts across multiple functions and business lines
Develop and maintain executive-level relationships with current customers
Create and execute strategic plans for defined accounts
Meet and exceed quarterly and annual sales goals
Manage the full sales process, including prospecting, meetings, demos, proofs of concept, proposals, negotiations, and account management
Cultivate sales through outbound prospecting and inbound leads
Understand and communicate the value of Grafana Cloud and Grafana Enterprise
Manage the sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
Hand off strong customer relationships to the Customer Success team

Requirements

What you’ll need

8+ years of experience in infrastructure technology sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable, with demonstrable experience in high-velocity technology companies
Excellent communication in person, online, and in writing
Ability to form strong working relationships in person and virtually
Experience using Salesforce (bonus)
Familiarity with open source technology (significant advantage)
Experience using Command of the Message and MEDD(P)ICC (ideal)

Benefits

Comp & perks

Restricted Stock Units (RSUs)
100% remote work
Career growth pathways
In-person onboarding
30 days of annual leave per annum
3 annual leave days reserved for Grafana Shutdown Days
Global collaborative culture
Autonomy and support to innovate
Transparent communication and regular company-wide updates