Sales Development Representative

Grafana Labs

. Help users and prospects navigate their Grafana journey by engaging with them and providing appropriate resources and guidance .

Posted 9/24/2026full-timeRemote • United StatesMid-LevelSenior💰 $80,750 - $83,650 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in multichannel outreach, utilizing Salesforce and Grafana for lead management, while effectively collaborating with sales and marketing teams to drive new business opportunities and meet pipeline targets.

Highest-signal resume keywords

SalesforceGrafanaMultichannel OutreachLead ManagementBusiness Development

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Clear CommunicationOrganizational SkillsProactive AttitudeTeam CollaborationAdaptability

Tools & Technologies

Grafana DashboardsEmail OutreachSocial Media OutreachLinkedIn

Industry Keywords

Business OpportunitiesRevenue PipelineUser NeedsOpen Source EcosystemIndustry Trends

Tech Stack

Tools & technologies

GrafanaOpen Source

About the role

Key responsibilities & impact

Help users and prospects navigate their Grafana journey by engaging with them and providing appropriate resources and guidance
Partner with the Sales Team to identify new business opportunities and build revenue pipeline
Respond to inbound inquiries and proactively outreach to target accounts
Research prospects and accounts to craft thoughtful, value-add messaging
Use email, social media, and calling for multichannel outreach
Use Salesforce and Grafana dashboards for lead and account management and research
Prioritize and customize outreach using research and data via email and LinkedIn
Conduct discovery conversations to understand user needs and goals
Meet new business opportunity and pipeline targets
Collaborate with marketing, sales, and other cross-functional teams
Build knowledge of Grafana technology, competitors, open source ecosystem, and industry trends

Requirements

What you’ll need

Located in NORAM
Open to feedback and coaching
Clear and concise written and verbal communication style
Excellent organizational skills and ability to prioritize many tasks and demands
Willingness and ability to take on tasks of any size with a focus on quality
Resourceful and proactive in a constantly evolving environment
Team-first attitude
Ability to use AI as a productivity tool
Confidence conducting business conversations on the phone
No specific educational credential stated

Benefits

Comp & perks

Equity
Bonus (if applicable)
100% remote work
Career growth pathways
In-person onboarding
30 days of annual leave per annum
3 annual leave days reserved for Grafana Shutdown Days
Transparent communication and regular company-wide updates
Autonomy and support to ship great work and try new things
Empowered, high-trust, low-ego teams
Approachable and involved leadership
Global collaboration and culture