Sales Development Representative

Grafana Labs

. Build and maintain knowledge of Grafana technology, competitors, the open source ecosystem, and industry trends .

Posted 9/24/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $80,750 - $83,650 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in lead generation and account management using Salesforce and Grafana, while effectively communicating with prospects to understand their needs. Exhibits strong organizational skills and a proactive approach to outreach in a dynamic environment.

Highest-signal resume keywords

Lead GenerationSalesforce ProficiencyGrafana KnowledgeEffective CommunicationOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Open to FeedbackResourcefulProactiveTeam-First AttitudeCuriosity for Technology

Tools & Technologies

SalesforceGrafanaEmail OutreachSocial Media OutreachLinkedIn

Industry Keywords

Inbound LeadsDiscovery ConversationsBusiness Opportunity TargetsPipeline ManagementOpen Source Ecosystem

Tech Stack

Tools & technologies

GrafanaOpen Source

About the role

Key responsibilities & impact

Build and maintain knowledge of Grafana technology, competitors, the open source ecosystem, and industry trends
Follow up on inbound leads
Conduct proactive outreach to target accounts through email, social media, and phone
Use Salesforce and Grafana dashboards for lead and account management and research
Research and customize outreach to target prospects via email and LinkedIn
Conduct discovery conversations to understand users’ needs and goals
Provide appropriate resources and explain how Grafana can help users
Meet new business opportunity and pipeline targets
Collaborate with marketing, sales, and other cross-functional teams

Requirements

What you’ll need

Located in NORAM
Open to feedback and coaching
Clear and concise written and verbal communication style
Excellent organizational skills and ability to prioritize many tasks and demands
Willingness and ability to take on tasks of any size with a focus on quality
Resourceful and proactive in a constantly evolving environment
Driven by purpose and a team-first attitude
Curiosity and passion for technology
Ability to use AI as a productivity tool
Confidence driving business conversations on the phone

Benefits

Comp & perks

Equity
Bonus (if applicable)
100% remote work
Career growth pathways
In-person onboarding
30 days of annual leave per annum
3 annual leave days reserved for Grafana Shutdown Days
Transparent communication and regular company-wide updates
Autonomy and support to ship great work and try new things
High-trust, low-ego culture
Approachable, involved leadership
Supportive, passionate colleagues