Sales Operations Manager

Grafana Labs

. Support the GTM organization by managing advanced models, improving data structure, and strengthening operational processes .

Posted 10/9/2026full-timeRemote • United StatesMid-LevelSenior💰 $125,000 - $148,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing advanced data models and operational processes to support GTM strategies, with strong proficiency in SQL, Google BigQuery, and data visualization tools. Capable of conducting deep-dive analyses to drive product investment and territory planning while effectively communicating insights to executive audiences.

Highest-signal resume keywords

SQL ProficiencyGoogle BigQueryAdvanced Excel or Google Sheets ModelingSalesforce ReportingCompensation Tools Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisData VisualizationAdvanced FormulasPivot TablesData OrchestrationQuota CreationTarget SettingDeep-Dive AnalysisReportingModeling

Soft Skills

Problem-SolvingExcellent CommunicationIndependenceCollaboration

Tools & Technologies

Google SheetsSalesforceXactlyApttusCaptivateIQTableauLookerGrafana

Industry Keywords

GTM OrganizationConsumption-Based Product SuiteRevenue OperationsCompensation ManagementCustomer Product Engagement

Tech Stack

Tools & technologies

BigQueryGrafanaOpen SourceSQLTableau

About the role

Key responsibilities & impact

Support the GTM organization by managing advanced models, improving data structure, and strengthening operational processes
Report to the Sr Director of Field Operations
Manage target setting, quota creation, and reporting for the consumption-based product suite
Improve and maintain account-base models related to consumption growth across the GTM organization
Partner with Revenue Operations and Compensation to manage monthly compensation updates and improve existing processes
Conduct deep-dive analyses of customer product engagement to inform product investment, GTM segmentation, and territory planning
Use Google BigQuery and SQL to extract large datasets for reporting
Influence data orchestration between BigQuery, Google Sheets, and compensation tools
Manage exceptions directly with Sales
Independently execute ad-hoc reporting requests and deliver actionable insights

Requirements

What you’ll need

4+ years of experience in strategy and operations, consulting, business analytics, or compensation
Experience working with large datasets and ambiguous problems
Strong problem-solving skills and ability to translate business challenges into structured models and insights
Excellent communication skills with executive audiences
Ability to work independently with minimal guidance
Expert-level Excel or Google Sheets modeling skills, including advanced formulas, pivot tables, and data visualization
Proficiency in SQL and data orchestration between BigQuery and GTM tools
Experience with Salesforce reporting, dashboards, validation rules, and flows
Experience with compensation tools such as Xactly, Apttus, or CaptivateIQ
Previous experience in open source is a bonus
Experience with Tableau or Looker is a bonus; Grafana visualization is a plus

Benefits

Comp & perks

Restricted Stock Units (RSUs)
100% remote work
Career growth pathways
In-person onboarding
30 days of annual leave per annum
3 annual leave days reserved for Grafana Shutdown Days
Transparent communication and regular company-wide updates
Autonomy and support to ship great work and try new things
Global collaborative culture
High-trust, low-ego work culture