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Grafana Labs

Senior Partner Solutions Engineer

Grafana Labs

. Partner with Channel Sales and Field Sales to convey Grafana’s vision, value, and technical strategy to cloud partners .

Posted 10/14/2026full-timeRemote • United StatesSenior💰 $204,000 - $244,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in pre-sales and solution architecture within the observability space, with a strong focus on SaaS software sales and technical enablement. Proficient in delivering impactful training, presentations, and workshops while collaborating effectively with partners and internal teams.

Highest-signal resume keywords
Pre-Sales ExperienceSolution ArchitectureSaaS Software SalesTechnical PresentationsKubernetes Deployment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
MEDDIC FrameworkGrafanaPrometheusLokiCloud MarketplacesObservabilityCloud Native ToolingCSPsReference ArchitecturesTechnical Training
Soft Skills
Excellent CommunicationInterpersonal SkillsLeadershipProblem-SolvingPassion for Education
Tools & Technologies
Grafana CloudKubernetesCloud Provider Services
Industry Keywords
Observability SpaceOSS-First CompaniesJoint Solution LaunchesCo-SellingFast-Paced Environment

Tech Stack

Tools & technologies
CloudGrafanaKubernetesPrometheus

About the role

Key responsibilities & impact
  • Partner with Channel Sales and Field Sales to convey Grafana’s vision, value, and technical strategy to cloud partners
  • Lead technical engagement with partners to drive deal progression and close opportunities
  • Deliver product demos, technical presentations, and hands-on enablement sessions
  • Develop and deliver training, onboarding, and ongoing education for solutions architects and technical teams
  • Represent Grafana Labs through technical presentations, live demos, webinars, conference sessions, and regional partner events
  • Create reference architectures, demo environments, solution guides, and presentations explaining Grafana Cloud alongside cloud provider services
  • Track partner readiness, reuse of technical assets, and progress of joint opportunities
  • Bring partner insights back to product and go-to-market teams
  • Shape and expand Grafana Partner University across multiple partner personas
  • Collaborate with internal teams to provide product and competitive feedback
  • Support Sell-To, Embedded, and PoweredBy selling motions
  • Run high-impact workshops and one-to-one training to generate and progress pipeline
  • Travel up to 50% to support cloud partner events, workshops, and field activities

Requirements

What you’ll need
  • Located: United States (Remote)
  • 6+ years in pre-sales or solution architecture, ideally within the observability space
  • Strong experience selling SaaS software across the NORAM region
  • Proven use of MEDDIC or similar qualification frameworks
  • Excellent communication and interpersonal skills, especially in remote, global teams
  • Demonstrated ability to operate in a fast-paced, ambiguous, startup environment
  • Strong judgement, leadership, and problem-solving abilities
  • Passion for education, enablement, and helping others succeed technically
  • Experience with CSPs and understanding of core infrastructure services
  • Experience with cloud marketplaces, co-selling, or joint solution launches
  • Understanding of observability and cloud native tooling
  • Background in OSS-first companies
  • Experience with Grafana, Prometheus, and Loki
  • Hands-on experience deploying and operating Kubernetes
  • Bachelor's degree in CS, IT, Math, or related field (or equivalent experience)

Benefits

Comp & perks
  • Restricted Stock Units (RSUs)
  • 100% remote, global culture
  • Career growth pathways
  • In-person onboarding
  • 30 days of annual leave per annum
  • 3 annual leave days reserved for Grafana Shutdown Days