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Grafana Labs

Senior Product Manager, App o11y

Grafana Labs

. Develop the vision and strategy for the Application Observability product domain .

Posted 11/9/2026full-timeRemote • Canada, Germany, Ireland, Spain, Sweden, United Kingdom, United StatesSenior💰 CA$170,247 - CA$204,297 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Product Management for B2B SaaS, focusing on Application Observability and full-stack observability workflows. Proficient in collaborating with cross-functional teams to translate customer needs into actionable product strategies and enhancements.

Highest-signal resume keywords
Product ManagementApplication ObservabilityB2B SaaS ExperienceCross-Functional CollaborationCustomer Discovery

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Product Roadmap DevelopmentTelemetry DatabasesApplication ArchitectureDistributed SystemsOpenTelemetryApplication InstrumentationDistributed TracingContinuous ProfilingEBPFPricing and Packaging Strategy
Soft Skills
Excellent Communication SkillsCustomer AdvocacyAnalytical Thinking
Tools & Technologies
GrafanaGrafana TempoGrafana PyroscopeTelemetry CollectorsSDKs
Industry Keywords
Observability ProductsDeveloper ToolsSaaSOpen Source Software

Tech Stack

Tools & technologies
CloudDistributed SystemsGrafanaOpen Source

About the role

Key responsibilities & impact
  • Develop the vision and strategy for the Application Observability product domain
  • Own the product roadmap, collateral, and market research
  • Collaborate with Grafana leadership to refine product goals
  • Advocate for the product and communicate requirements and functionality to external customers and internal stakeholders
  • Connect Engineering, Design, UX, and go-to-market teams
  • Build App O11y on the Knowledge Graph and integrate traces and profiles into the product experience
  • Develop full-stack observability and AI-first workflows for investigation, root-cause analysis, and action
  • Conduct customer discovery and analyze product data to identify user friction
  • Translate customer needs into product priorities with Engineering and Design
  • Balance new product opportunities with tracing and profiling depth, performance, and reliability
  • Coordinate across R&D to integrate App O11y into Grafana Cloud
  • Work with PMM and GTM on product differentiation, pricing, packaging, licensing, and tiering
  • Create and update presentations, documentation, website content, datasheets, and whitepapers
  • Turn customer feedback and usage insights into improved adoption and revenue growth

Requirements

What you’ll need
  • A BS/BA in Computer Science, a related field, or equivalent work experience
  • 5+ years of experience in Product Management
  • 5+ years of experience in a B2B SaaS product
  • Experience using or building observability products, telemetry databases, and/or developer tools
  • Strong understanding of application architectures and distributed systems
  • Ability to discuss tradeoffs in telemetry ingestion, storage, querying, and related workflows
  • Experience working with Engineering and Design teams to build products and features with sound UX
  • Excellent written and verbal communication skills
  • Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors is a bonus
  • Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope, is a bonus
  • Experience with eBPF and/or automatic instrumentation is a bonus
  • Experience with open source software and/or commercial open source companies is a bonus
  • Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings is a bonus
  • Experience operating applications in production, being on call, or troubleshooting performance and reliability issues is a bonus

Benefits

Comp & perks
  • Restricted Stock Units (RSUs)
  • 100% remote work and global remote culture
  • Career growth pathways
  • In-person onboarding
  • 30 days annual leave per annum
  • 3 annual leave days reserved for Grafana Shutdown Days
  • Transparent communication and regular company-wide updates
  • Autonomy and support to ship great work
  • Empowered, high-trust, low-ego teams
  • Approachable and involved leadership