Senior Solutions Engineer

Grafana Labs

. Partner with the Sales team to articulate Grafana's value proposition, vision, and strategy to customers .

Posted 10/13/2026full-timeRemote • United KingdomSenior💰 €110,000 - €134,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical pre-sales, effectively articulating value propositions and delivering engaging presentations to customers. Possesses strong communication skills and a technical mindset to solve challenges and develop customer solutions.

Highest-signal resume keywords

Technical Pre-Sales ExperienceStrong Communication SkillsCollaboration and LeadershipOpen Source TechnologiesSales Methodologies (MEDD(P)ICC)

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Strong JudgmentCreative Problem Solving

Industry Keywords

Metrics MonitoringCustomer EngagementTechnical PresentationsProduct DocumentationEnablement Materials

Tech Stack

Tools & technologies

GrafanaOpen Source

About the role

Key responsibilities & impact

Partner with the Sales team to articulate Grafana's value proposition, vision, and strategy to customers
Own technical customer engagements and help close complex opportunities
Deliver product and technical presentations to prospective and existing customers
Communicate with customers and internal teams to provide product and competitive-landscape feedback
Drive product conversations based on customer needs and problems
Enhance documentation and create blog posts, videos, knowledge-base articles, and other enablement materials
Serve as a bridge between Grafana Labs' engineering teams, customers, and Sales
Educate potential and existing customers through demos, hands-on enablement, presentations, technical evaluations, and ongoing interaction

Requirements

What you’ll need

5+ years of technical pre-sales experience
Strong judgment, collaboration, and leadership
First-class written and oral communication skills
Ability to articulate the company's value proposition and technical product advantages
Ability to solve technical challenges and develop creative customer solutions
Technical mindset and desire to grow technically
Must be located in United Kingdom
Experience with Open Source technologies or Metrics/Monitoring space is advantageous
Experience with sales methodologies such as MEDD(P)ICC is a plus

Benefits

Comp & perks

Restricted Stock Units (RSUs)
100% remote, global culture
Career growth pathways
In-person onboarding
30 days of annual leave per annum
3 annual leave days reserved for Grafana Shutdown Days
Transparent communication and regular company-wide updates
Autonomy and support to innovate
Empowered, high-trust teams
Approachable leadership
Global collaboration and shared purpose