Senior Solutions Engineer

Grafana Labs

. Partner with Sales to articulate Grafana’s value proposition, vision, and strategy to customers .

Posted 11/5/2026full-timeRemote • SwitzerlandSenior💰 CHF 206,000 - CHF 246,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive technical pre-sales experience with a strong ability to articulate value propositions and technical advantages of Grafana Labs' products. Possesses exceptional communication skills and a collaborative mindset to drive customer engagement and solution development.

Highest-signal resume keywords

Technical Pre-Sales ExperienceStrong Communication SkillsCollaboration and LeadershipProblem-Solving SkillsExperience with Open Source Technologies

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Strong JudgmentFirst-Class Written CommunicationFirst-Class Oral Communication

Tools & Technologies

GrafanaOpen Source TechnologiesMetrics Monitoring

Industry Keywords

Sales MethodologiesMEDD(P)ICCCustomer EngagementTechnical PresentationsDocumentation Enhancement

Tech Stack

Tools & technologies

GrafanaOpen Source

About the role

Key responsibilities & impact

Partner with Sales to articulate Grafana’s value proposition, vision, and strategy to customers
Own technical customer engagements and help close complex opportunities
Deliver product and technical presentations to prospective and existing customers
Communicate with customers and internal teams to provide product and competitive landscape feedback
Drive product conversations based on customer needs and problems
Enhance documentation and create blog posts, videos, knowledge base articles, and enablement materials

Requirements

What you’ll need

5+ years of technical pre-sales experience
Strong judgment, collaboration, and leadership
First-class written and oral communication skills
Ability to articulate Grafana Labs’ value proposition and technical product advantages
Ability to solve technical challenges and create solutions for customers
Technical mindset and desire to grow technically
Must be located in Switzerland
Experience with Open Source technologies or Metrics/Monitoring is advantageous
Experience with sales methodologies such as MEDD(P)ICC is a plus

Benefits

Comp & perks

Restricted Stock Units (RSUs)
100% remote work
Career growth pathways
In-person onboarding
30 days of annual leave per annum
3 annual leave days reserved for Grafana Shutdown Days
Global remote culture
Transparent communication and regular company-wide updates
Autonomy and support to innovate
Empowered, high-trust teams
Approachable leadership
Equal opportunity employment