Senior Solutions Engineer, Acquisition

Grafana Labs

. Join an early member of a high-growth team solving technical and customer problems .

Posted 10/30/2026full-timeRemote • United StatesSenior💰 $204,000 - $254,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical pre-sales, effectively articulating Grafana's value proposition and addressing customer needs through strong communication and problem-solving skills. Capable of enhancing customer engagement and delivering impactful product presentations in a remote-first environment.

Highest-signal resume keywords

Technical Pre-Sales ExperienceOpen Source TechnologiesMetrics/Monitoring ExpertiseFirst-Class Communication SkillsCreative Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Strong JudgmentCollaborationLeadershipSelf-MotivatedProactive

Tools & Technologies

Grafana CloudObservability Platform

Industry Keywords

Technical Customer EngagementProduct PresentationsCustomer SolutionsDocumentation EnhancementKnowledge-Base Articles

Tech Stack

Tools & technologies

CloudGrafanaOpen Source

About the role

Key responsibilities & impact

Join an early member of a high-growth team solving technical and customer problems
Partner with Sales to articulate Grafana's value proposition, vision, and strategy
Own technical customer engagements and help close high-velocity opportunities
Deliver product and technical presentations to prospective and existing customers
Communicate with customers and internal teams to provide product and competitive-landscape feedback
Drive product conversations based on customer needs and problems
Enhance documentation and create blog posts, videos, knowledge-base articles, and enablement materials
Act as a customer-facing product expert for Grafana Cloud, Grafana Labs' managed observability platform

Requirements

What you’ll need

Ideally located in Minnesota, Wisconsin, Chicago, Michigan, Indiana, or Ohio
5+ years of technical pre-sales experience
Ideally experience with Open Source technologies or in the Metrics/Monitoring space
Strong judgment, collaboration, and leadership
Ability to work and collaborate with an international team in a remote-first environment
First-class written and oral communication skills
Ability to articulate the company value proposition and technical product advantages
Ability to solve technical challenges and develop creative customer solutions
Technical mindset and desire to grow technically
Recent coding bootcamp graduates or candidates with previous post-sales or engineering experience are welcome
Self-motivated, proactive, and creative

Benefits

Comp & perks

Restricted Stock Units (RSUs)
100% remote work
Career growth pathways
In-person onboarding
30 days of annual leave per annum
3 annual leave days reserved for Grafana Shutdown Days
Transparent communication and regular company-wide updates
Autonomy and support to ship great work and try new things
Empowered, high-trust, low-ego culture
Approachable and involved leadership
Global annual leave policy, subject to local legislation