Senior Solutions Engineer, Acquisition

Grafana Labs

. Join an early high-growth team solving technical and customer problems .

Posted 10/28/2026full-timeRemote • United StatesSenior💰 $204,000 - $254,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong technical pre-sales expertise with a focus on Open Source technologies and Metrics/Monitoring solutions. Capable of delivering impactful presentations, educating customers, and facilitating communication between technical teams and clients.

Highest-signal resume keywords

Technical Pre-Sales ExperienceOpen Source TechnologiesMetrics/Monitoring SolutionsFirst-Class Communication SkillsCustomer Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Strong JudgmentCollaborationLeadershipSelf-MotivatedCreative

Tech Stack

Tools & technologies

GrafanaOpen Source

About the role

Key responsibilities & impact

Join an early high-growth team solving technical and customer problems
Partner with Sales to articulate Grafana’s value proposition, vision, and strategy
Own technical customer engagement and help close high-velocity opportunities
Deliver product and technical presentations to current and prospective customers
Communicate with customers and internal teams to provide product and competitive-landscape feedback
Drive product conversations based on customer needs and problems
Enhance documentation, write blog posts, record videos, contribute knowledge-base articles, and create enablement materials
Educate customers through demos, hands-on enablement, presentations, technical evaluations, and ongoing interaction
Serve as a communication channel between customers and Product Management and Engineering

Requirements

What you’ll need

Ideally located on the West Coast
5+ years of technical pre-sales experience, ideally with Open Source technologies or in the Metrics/Monitoring space
Strong judgment, collaboration, and leadership
Ability to work and collaborate with an international team
First-class written and oral communication skills
Ability to articulate the company value proposition and technical product advantages
Ability to solve technical challenges and create solutions for customers
Technical mindset and desire to grow technically
Recent coding bootcamp graduation or previous post-sales or engineering experience is welcomed
Self-motivated, proactive, and creative

Benefits

Comp & perks

Restricted Stock Units (RSUs)
100% remote, global culture
Career growth pathways
In-person onboarding
30 days annual leave per annum
3 annual leave days reserved for Grafana Shutdown Days
Transparent communication and regular company-wide updates
Autonomy and support to ship great work and try new things
Empowered, high-trust, low-ego culture
Approachable, involved, and transparent leadership