Senior Solutions Engineer, Acquisition

Grafana Labs

. Join an early member of a high-growth team solving technical and customer problems .

Posted 9/17/2026full-timeRemote • United StatesSenior💰 $204,000 - $254,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong technical pre-sales expertise with a focus on Open Source technologies and Metrics/Monitoring solutions, complemented by exceptional communication skills for articulating value propositions and engaging with customers effectively.

Highest-signal resume keywords

Technical Pre-Sales ExperienceOpen Source TechnologiesMetrics/Monitoring SolutionsWritten And Oral Communication SkillsCustomer Engagement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Self-MotivatedCreativeInitiative

Industry Keywords

Technical Customer EngagementsProduct PresentationsDocumentation EnhancementKnowledge-Base ArticlesEnablement Materials

Tech Stack

Tools & technologies

GrafanaOpen Source

About the role

Key responsibilities & impact

Join an early member of a high-growth team solving technical and customer problems
Partner with Sales to articulate Grafana's value proposition, vision, and strategy
Own technical customer engagements and help close high-velocity opportunities
Deliver product and technical presentations to prospective and existing customers
Communicate with customers and internal teams to provide product and competitive-landscape feedback
Drive product conversations based on customer needs and problems
Enhance documentation, write blog posts, record videos, contribute knowledge-base articles, and create enablement materials

Requirements

What you’ll need

Ideally located on the West Coast
5+ years of technical pre-sales experience, ideally with Open Source technologies or in the Metrics/Monitoring space
Ability to work and collaborate with an international team in a remote-first company
First-class written and oral communication skills
Ability to articulate the company's value proposition and technical product advantages
Technical mindset and desire to grow technically
Great candidates may be recent graduates of a coding bootcamp or have previous post-sales or engineering experience
Self-motivated, creative, and able to take initiative

Benefits

Comp & perks

Restricted Stock Units (RSUs)
100% remote, global culture
Career growth pathways
In-person onboarding
30 days of annual leave per annum
3 annual leave days reserved for Grafana Shutdown Days