Senior Solutions Engineer – Acquisition

Grafana Labs

. Join an early member team solving technical and customer problems .

Posted 11/2/2026full-timeRemote • United StatesSenior💰 $204,000 - $254,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technical pre-sales, effectively articulating product value propositions and addressing customer needs. Possesses strong communication skills and a technical mindset to solve challenges and support customer engagement.

Highest-signal resume keywords

Technical Pre-Sales ExperienceOpen Source TechnologiesMetrics/Monitoring Domain KnowledgeFirst-Class Communication SkillsCustomer Engagement Expertise

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Self-MotivatedProactiveCreativeStrong JudgmentCollaborationLeadership

Industry Keywords

Technical Customer EngagementsProduct PresentationsDocumentation EnhancementKnowledge-Base ArticlesCustomer Feedback

Tech Stack

Tools & technologies

GrafanaOpen Source

About the role

Key responsibilities & impact

Join an early member team solving technical and customer problems
Partner with Sales to articulate Grafana's value proposition, vision, and strategy
Own technical customer engagements and help close high-velocity opportunities
Deliver product and technical presentations to prospective and existing customers
Communicate with customers and internal teams to provide product and competitive-landscape feedback
Drive product conversations based on customer needs and problems
Enhance documentation and create blog posts, videos, knowledge-base articles, and enablement materials
Serve as a customer-facing product expert supporting Grafana Labs' worldwide growth

Requirements

What you’ll need

Ideally located in Minnesota, Wisconsin, Chicago, Michigan, Indiana, or Ohio
5+ years of technical pre-sales experience, ideally with Open Source technologies or in the Metrics/Monitoring space
Ability to work and collaborate with an international team in a remote-first company
First-class written and oral communication skills
Ability to articulate the company value proposition and technical product advantages
Ability to solve technical challenges and create solutions for customers
Technical mindset and desire to grow technically
Recent coding bootcamp graduation or previous post-sales or engineering experience is acceptable
Self-motivated, proactive, creative, and able to exercise strong judgment, collaboration, and leadership

Benefits

Comp & perks

Restricted Stock Units (RSUs)
100% remote work
Career growth pathways
In-person onboarding
30 days of annual leave per annum
3 annual leave days reserved for Grafana Shutdown Days
Transparent communication and regular company-wide updates
Autonomy and support to ship great work and try new things
Empowered, high-trust, low-ego culture
Approachable and involved leadership
Global annual leave policy compliant with local legislation