SMB Account Executive

Grafana Labs

. Prospect and grow existing business across an assigned region .

Posted 11/12/2026full-timeRemote • United StatesJunior💰 $135,000 - $143,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in software sales with a focus on exceeding targets and managing the full sales process. Proficient in utilizing Salesforce and familiar with sales methodologies to drive customer engagement and growth.

Highest-signal resume keywords

Software Sales ExperienceSalesforce ProficiencyResults-Driven MindsetStrong Communication SkillsFamiliarity with MEDD(P)ICC Methodology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Process ManagementForecastingAccount ManagementOpportunity IdentificationProposal CreationNegotiationProduct DemosQuoting ToolsSales Pipeline ManagementCustomer Data Tracking

Soft Skills

Relationship BuildingSelf-Starter MentalityResults OrientationAdaptabilityCollaboration

Tools & Technologies

SalesforceGongZoomInfoGrafana CloudGrafana Enterprise

Industry Keywords

ObservabilityTechnical SalesOutbound ProspectingInbound LeadsSales Goals

Tech Stack

Tools & technologies

CloudGrafana

About the role

Key responsibilities & impact

Prospect and grow existing business across an assigned region
Identify, nurture, and close opportunities with existing customers
Manage forecasts and track customer data
Identify new opportunities to expand Grafana usage within current customers
Meet and exceed individual quarterly and annual sales goals
Manage the full sales process, including prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations, and account management
Cultivate sales through outbound prospecting and inbound leads
Understand and convey the value of Grafana Cloud and Grafana Enterprise
Manage the sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests

Requirements

What you’ll need

1+ years of experience in software sales with a proven track record of exceeding targets in a competitive environment
Results-driven mindset with the ability to identify opportunities, drive deals forward, and deliver measurable results
Excellent communication skills across in-person, online, and written channels
Ability to build strong working relationships in person and virtually
Strong interest in observability and technical sales
Self-starter mentality in fast-paced, high-growth environments
Experience with Salesforce, Gong, quoting tools, and ZoomInfo is preferred
Familiarity with Command of the Message and MEDD(P)ICC sales methodologies is ideal

Benefits

Comp & perks

Restricted Stock Units (RSUs)
100% remote work
Career growth pathways
In-person onboarding
30 days of annual leave per annum
3 annual leave days reserved for Grafana Shutdown Days
Transparent communication and regular company-wide updates
Autonomy and support to innovate
Empowered, high-trust teams
Approachable, involved leadership
Global collaborative culture