Solutions Engineer

Grafana Labs

. Join an early high-growth team solving technical and customer problems .

Posted 10/27/2026full-timeRemote • United StatesMid-LevelSenior💰 $182,000 - $226,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical pre-sales, particularly in Open Source technologies and the Metrics/Monitoring space, while effectively communicating product value propositions and solutions to customer challenges. Strong collaboration and leadership skills are essential for engaging with international teams and driving customer-focused product conversations.

Highest-signal resume keywords

Technical Pre-Sales ExperienceOpen Source TechnologiesMetrics/Monitoring ExpertiseWritten And Oral Communication SkillsCreative Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Customer EngagementProduct PresentationsDocumentation EnhancementBlog WritingKnowledge-Base Contribution

Soft Skills

CollaborationLeadershipSelf-MotivationInitiativeCreativity

Certifications & Qualifications

Coding Bootcamp Graduation

Industry Keywords

Customer FeedbackValue PropositionCompetitive LandscapeHigh-Velocity OpportunitiesTechnical Mindset

Tech Stack

Tools & technologies

GrafanaOpen Source

About the role

Key responsibilities & impact

Join an early high-growth team solving technical and customer problems
Partner with Sales to articulate Grafana’s value proposition, vision, and strategy
Own technical customer engagements and help close high-velocity opportunities
Deliver product and technical presentations to potential and existing customers
Communicate with customers and internal teams to provide product and competitive-landscape feedback
Drive product conversations based on customer needs and problems
Enhance documentation, write blog posts, record videos, contribute knowledge-base articles, and create enablement materials

Requirements

What you’ll need

Ideally located on the Central Region of the US
5+ years of technical pre-sales experience, ideally with Open Source technologies or in the Metrics/Monitoring space
Strong judgment, collaboration, and leadership
Ability to work and collaborate with an international team
First class written and oral communication skills
Ability to articulate the value proposition and technical advantages of products
Technical mindset and desire to grow technically
Ability to solve technical challenges and bring creative solutions to customers
Self-motivated, initiative, and creative
Recent coding bootcamp graduation or previous post-sales or engineering experience is welcomed

Benefits

Comp & perks

Restricted Stock Units (RSUs)
100% remote work
Career growth pathways
In-person onboarding
30 days of annual leave per annum
3 Grafana Shutdown Days reserved from annual leave entitlement
Transparent communication and regular company-wide updates
Autonomy and support to ship great work and try new things