Solutions Engineer

Grafana Labs

. Join an early-stage, high-growth Solutions Engineering team .

Posted 10/30/2026full-timeRemote • United StatesMid-LevelSenior💰 $182,000 - $226,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical pre-sales, effectively articulating value propositions and technical advantages to customers. Capable of driving product conversations and enhancing customer engagement through various educational materials and presentations.

Highest-signal resume keywords

Technical Pre-Sales ExperienceOpen Source TechnologiesMetrics/Monitoring ExpertiseFirst-Class Communication SkillsProblem-Solving Ability

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Strong JudgmentCollaborationLeadershipSelf-MotivatedCreative

Tech Stack

Tools & technologies

GrafanaOpen Source

About the role

Key responsibilities & impact

Join an early-stage, high-growth Solutions Engineering team
Partner with Sales to articulate Grafana's value proposition, vision, and strategy
Own technical customer engagements and help close high-velocity opportunities
Deliver product and technical presentations to prospective and existing customers
Communicate with customers and internal teams to provide product and competitive feedback
Drive product conversations based on customer needs and problems
Enhance documentation and create blog posts, videos, knowledge base articles, and enablement materials
Educate customers through demos, hands-on enablement, presentations, technical evaluations, and ongoing interaction
Serve as a communication route from customers to Product Management and Engineering

Requirements

What you’ll need

Ideally located on the East Coast
5+ years of technical pre-sales experience
Ideally experience with Open Source technologies or in the Metrics/Monitoring space
Strong judgment, collaboration, and leadership
Ability to work and collaborate with an international team
First-class written and oral communication skills
Ability to articulate the company value proposition and technical product advantages
Ability to solve technical challenges and create solutions for customers
Technical mindset and desire to grow technically
Coding bootcamp, post-sales, or engineering experience is welcomed
Self-motivated, proactive, and creative

Benefits

Comp & perks

Restricted Stock Units (RSUs)
100% remote work
Career growth pathways
In-person onboarding
30 days of annual leave per annum
3 annual leave days reserved for Grafana Shutdown Days
Transparent communication and regular company-wide updates
Autonomy and support to ship great work
Empowered, high-trust, low-ego culture
Approachable and involved leadership