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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expert knowledge of Grafana and observability technologies, with the ability to architect modern applications on cloud platforms like AWS, Azure, or GCP. Proven experience in creating technical training content and delivering strategic presentations to diverse audiences.
Highest-signal resume keywords
Expert Understanding Of GrafanaDeep Working Knowledge Of Observability TechnologiesExperience Creating Technical Training AssetsAbility To Architect Modern ApplicationsStrong Understanding Of Software Development Lifecycle
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
GrafanaLokiPrometheusTempoElasticSplunkDatadogInfrastructure-As-CodeTerraformKubernetes
Soft Skills
MentoringCollaborationTechnical GuidancePresentation SkillsStorytelling
Tools & Technologies
AWSAzureGCPLinuxAI Tools
Industry Keywords
ObservabilityIoTAI/MLSales ProcessStrategic Sales Cycles
Tech Stack
Tools & technologiesAWSAzureDockerGoogle Cloud PlatformGrafanaIoTKubernetesLinuxMicroservicesPrometheusSplunkTerraform
About the role
Key responsibilities & impact- Advise on and support strategic deals and customer engagements
- Collaborate with Solution Engineers and Observability Architects on complex technical challenges
- Serve as a company-recognized SME in a Grafana Platform area
- Build reference architectures and overcome competitive objections
- Craft and deliver value-based stories to help sales teams close deals
- Create and curate technical training content, including workshops, guides, and demo scripts
- Establish a content review cadence with Enablement and Product Management
- Architect, engineer, and maintain live production environments for demos, workshops, and POV infrastructure
- Influence product direction and represent Field Engineering in product planning
- Present at strategic marketing events, webinars, conferences, panels, and blogs
- Provide technical guidance and present best practices to Solution Engineers, Observability Architects, and customers
- Improve product documentation and contribute white papers, blogs, and product direction input
- Mentor Senior and Staff Solution Engineers and Field Engineers
Requirements
What you’ll need- Minimum of 8+ years of related technical experience, including 2+ years in a Senior Field Engineer role or equivalent
- Expert understanding of Grafana and associated technologies, with SME depth in at least one Grafana Platform area
- Deep working knowledge across observability technologies such as Grafana, Loki, Prometheus, Tempo, Elastic, Splunk, and Datadog
- Expert-level knowledge in at least one adjacent domain such as IoT or AI/ML
- Experience creating and maintaining product training assets adopted by the broader technical field organization
- Experience partnering with Product Management and Engineering on enablement content and roadmap priorities
- Comfortable with at least one modern programming language
- Strong understanding of modern software development lifecycle, debugging, and investigation
- Working familiarity with Linux and common tools
- Practical experience using AI tools to generate and review code
- Ability to architect modern applications on AWS, Azure, or GCP
- Knowledge of infrastructure-as-code tools such as Terraform
- Understanding of Kubernetes, Docker, Serverless, Microservices, and build-versus-buy tradeoffs
- Track record delivering strategic technical content for technical audiences, including complex POVs and competitive objection handling
- Deep understanding of the sales process and complex strategic sales cycles
Benefits
Comp & perks- Restricted Stock Units (RSUs)
- 100% remote, global culture
- Career growth pathways
- In-person onboarding
- 30 days annual leave per annum
- 3 annual leave days reserved for Grafana Shutdown Days
- Transparent communication and regular company-wide updates
- Autonomy and support to ship great work and try new things
- Empowered, high-trust, low-ego culture
- Approachable, transparent leadership
- Global annual leave policy, subject to local legislation