Staff Field Engineer

Grafana Labs

. Advise on and support strategic deals and customer engagements .

Posted 9/18/2026full-timeRemote • United KingdomLead💰 £130,000 - £155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Grafana and observability technologies, with a strong ability to create technical training content and deliver strategic presentations. Capable of architecting modern applications on cloud platforms and influencing product direction through collaboration with engineering and product management.

Highest-signal resume keywords

Grafana ExpertiseObservability Technologies KnowledgeTechnical Training Content CreationCloud Architecture on AWS, Azure, or GCPStrategic Sales Process Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

GrafanaLokiPrometheusTempoElasticSplunkDatadogInfrastructure-as-Code (Terraform)KubernetesDocker

Soft Skills

MentoringCollaborationPresentation SkillsTechnical Guidance

Tools & Technologies

LinuxAI ToolsMicroservicesServerless

Industry Keywords

Field EngineeringProduct ManagementSales EnablementTechnical Content DeliveryStrategic Deals

Tech Stack

Tools & technologies

AWSAzureDockerGoogle Cloud PlatformGrafanaIoTKubernetesLinuxMicroservicesPrometheusSplunkTerraform

About the role

Key responsibilities & impact

Advise on and support strategic deals and customer engagements
Collaborate with Solution Engineers and Observability Architects on complex technical challenges
Serve as a recognized Subject Matter Expert in one Grafana Platform area
Build reference architectures and overcome competitive objections
Create and deliver compelling value-based stories to help sales teams close deals
Own creation and curation of technical training content, including workshops, how-to guides, and demo scripts
Establish a repeatable content review cadence with Enablement and Product Management
Architect, engineer, and maintain live production environments for demos, workshops, and proof-of-value infrastructure
Influence product direction and represent Field Engineering in product planning cycles
Present at strategic marketing events, including presentations, panels, webinars, conferences, and blogs
Provide technical guidance and best practices to Solution Engineers, Observability Architects, and customers
Improve product documentation and contribute white papers, blogs, and product direction input
Mentor Senior and Staff Solution Engineers and Field Engineers

Requirements

What you’ll need

Minimum of 8+ years of related technical experience, including 2+ years in a Senior Field Engineer role or equivalent
Excellent understanding of Grafana and associated technologies
Recognized Subject Matter Expert depth in at least one area of the Grafana Platform
Deep working knowledge across multiple observability technologies, including Grafana, Loki, Prometheus, Tempo, Elastic, Splunk, and Datadog
Expert-level knowledge in at least one adjacent domain, such as IoT or AI/ML
Experience creating and maintaining product training assets adopted by the broader technical field organization
Experience partnering with Product Management and Engineering on field-facing enablement content and roadmap priorities
Comfortable with at least one modern programming language
Strong understanding of the modern software development lifecycle, debugging, and investigation
Working familiarity with Linux and common tools
Practical experience using AI tools to generate and review code
Ability to architect modern applications on AWS, Azure, or GCP
Experience with infrastructure-as-code tools such as Terraform
Understanding of Kubernetes, Docker, Serverless, and Microservices
Proven track record delivering strategic technical content for technical audiences
Deep understanding of the sales process and complex strategic sales cycles

Benefits

Comp & perks

Restricted Stock Units (RSUs)
100% remote, global culture
Career growth pathways
In-person onboarding
30 days annual leave per annum
3 annual leave days reserved for Grafana Shutdown Days
Transparent communication and regular company-wide updates
Autonomy and support to ship great work
High-trust, low-ego culture
Approachable and transparent leadership