Strategic Account Executive, Growth

Grafana Labs

. Prospect for and grow existing business across the West region .

Posted 9/24/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Infrastructure Technology Sales with a proven track record of exceeding sales goals and managing customer relationships effectively. Proficient in utilizing Salesforce for sales pipeline management and skilled in consultative sales approaches to drive customer engagement and satisfaction.

Highest-signal resume keywords

Infrastructure Technology SalesSalesforceConsultative Sales ApproachGoal AchievementOpen Source Technology Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Process ManagementForecastingAccount ManagementProduct DemosNegotiationQuote CreationOrder Processing

Soft Skills

Excellent CommunicationTeam PlayerAdaptabilityRelationship BuildingEnergetic

Tools & Technologies

SalesforceGrafana CloudGrafana Enterprise

Industry Keywords

MEDD(P)ICCCommand of the MessageOutbound ProspectingInbound LeadsCustomer Success

Tech Stack

Tools & technologies

CloudGrafanaOpen Source

About the role

Key responsibilities & impact

Prospect for and grow existing business across the West region
Identify, nurture, and close opportunities with existing customers
Manage forecasts and track customer data
Use a consultative sales approach to understand customer needs
Articulate the value of Grafana Cloud and Grafana Enterprise
Work with customers during the trial phase
Hand off strong customer relationships to the Customer Success team
Identify opportunities to expand Grafana usage within current customers
Meet and exceed quarterly and annual sales goals
Manage the full sales process, including prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations, and account management
Cultivate sales through outbound prospecting and inbound leads
Manage the sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests

Requirements

What you’ll need

5+ Years of Experience in Infrastructure Technology Sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and demonstrable experience in high velocity technology companies
Experience using Salesforce
Excellent communication in person, online, and in writing
Ability to form strong working relationships both in person and virtually
Familiarity with open source technology is a significant advantage
Experience using Command of the Message and MEDD(P)ICC is ideal

Benefits

Comp & perks

Restricted Stock Units (RSUs)
100% remote work
Career growth pathways
In-person onboarding
30 days of annual leave per annum
3 annual leave days reserved for Grafana Shutdown Days
Transparent communication and regular company-wide updates
Autonomy and support to ship great work and try new things
Global collaborative culture
Empowered teams and high-trust, low-ego culture