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Hospice Administrative Assistant
Graham Healthcare Group. Manage Journey patient census and referrals for the assigned area .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing patient census and referrals within the hospice care framework, effectively communicating with patients and families about hospice benefits while maintaining accurate documentation and compliance with healthcare standards.
Highest-signal resume keywords
Patient Chart ManagementHospice Benefit CommunicationHome Healthcare ExperienceRelationship Building with CliniciansDriving to Patient Locations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Eligibility ReviewDocumentation of Patient VisitsScheduling Home VisitsPatient AssessmentUnderstanding of Hospice Philosophy
Soft Skills
Effective CommunicationRelationship BuildingEmpathy
Certifications & Qualifications
Valid Driver’s License
Industry Keywords
Hospice CareHome HealthPatient ReferralsHealthcare IndustryPatient Transition
About the role
Key responsibilities & impact- Manage Journey patient census and referrals for the assigned area
- Review patient charts to determine eligibility and appropriateness for the Hospice benefit
- Make initial phone calls to new Journey referrals to schedule home visits
- Conduct follow-up calls to maintain contact and assess patient decline
- Conduct patient visits and discuss the hospice benefit with patients and families
- Maintain Journey patient charts and document visits and contacts
- Build relationships and communicate effectively with clinicians
- Create and maintain Journey charts for each patient
- Meet weekly patient visit and phone call expectations and monthly hospice transition goals
- Assist clinicians in understanding hospice philosophy, goals, eligibility, and benefits
- Assist Hospice and Home Health teams with transitions to Hospice through visits, calls, paperwork, and other tasks
Requirements
What you’ll need- High school diploma/GED
- Prior home healthcare or related work experience in the healthcare industry preferred
- Understanding of the hospice philosophy preferred
- Valid driver’s license required
- Ability to spend approximately 20% of the workday driving to and from patient locations required
- Successful completion of a drug screen prior to employment
- Legally authorized to work in the United States
Benefits
Comp & perks- Bonuses
- Mileage reimbursement
- Health insurance
- Vision insurance
- Dental insurance
- 401(k)
- Pension with 4% employer contribution
- 15 days PTO
- Company-paid life insurance
- Disability benefits
- Pre-tax FSA and HSA plans
- Competitive pay with opportunity for advancement
- 50% tuition discounts for selected courses offered by Purdue and Kaplan