Hospice Insurance Verification & Authorization Coordinator

Graham Healthcare Group

. Obtain detailed and accurate benefit information using payer portals, phone, or fax .

Posted 11/2/2026full-timeRemote • United StatesJunior💰 $20 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in insurance verification and authorization processes, with a strong understanding of Medicare, Medicaid, and third-party insurance requirements. Proficient in utilizing Homecare Homebase (HCHB) and payer portals to manage patient benefit information effectively.

Highest-signal resume keywords

Homecare Homebase ExperienceInsurance VerificationAuthorization ManagementMedicare And Medicaid KnowledgeMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance VerificationAuthorization ManagementBenefit DocumentationPayer Portal NavigationPatient Chart ManagementEligibility VerificationDeductible And Co-Pay DocumentationFunding Source CoordinationCritical ThinkingMedical Billing

Soft Skills

Effective CommunicationIndependent WorkTeam CollaborationProblem SolvingAttention To Detail

Tools & Technologies

Homecare Homebase (HCHB)Payer PortalsMicrosoft Office Suite

Certifications & Qualifications

Professional LicenseCertificate Or Registration In Good Standing

Industry Keywords

MedicareMedicaidThird-Party InsuranceAuthorization RequirementsInsurance Verification Processes

About the role

Key responsibilities & impact

Obtain detailed and accurate benefit information using payer portals, phone, or fax
Validate and document payer information in the EMR
Document deductibles, co-pays, co-insurance, and out-of-pocket maximums in patient charts
Monitor insurance-related workflow tasks, including Medicare eligibility, insurance verification, eligibility alerts, authorizations, reauthorizations, and resumption of care
Review entitlement verification reports and investigate questionable answers
Review insurance changes and funding source updates
Reverify Medicaid patients monthly to monitor HMO status
Reverify current patient insurance monthly for payer changes or other agencies
Contact patients, hospitals, physician offices, and insurance companies to obtain or clarify information
Assist scheduling with funding source problems
Coordinate transfer of agency/provider-of-choice forms with clinical staff and other agencies
Obtain initial, prior, ongoing, and reauthorization approvals through phone, fax, or payer portals
Maintain the authorization tab in HCHB
Provide clinical information requested by insurance companies
Notify internal clinical staff of authorization approvals and denials
Assist billing with insurance verification and authorization discrepancies that could delay claim submission
Establish thorough knowledge of payer portals
Comply with company Core Values and Core Competencies
Perform other duties as assigned

Requirements

What you’ll need

Homecare Homebase Experience (HCHB) is required
Must live in the Eastern or Central Time Zone
Must be willing to work every other Saturday
Associate degree or combination of experience and business courses preferred
Minimum of one year of previous experience in insurance verification, authorization, or medical billing
Proficiency in Microsoft Office Suite
Knowledge of Medicare, Medicaid, and third-party insurance and authorization requirements
Knowledge of insurance websites
Knowledge of HomeCare Homebase preferred
Must maintain a professional license, certificate, or registration in good standing, as applicable
Availability weekends, holidays, and after hours based on business needs
Effective verbal and written communication skills
Ability to work independently and within a multidisciplinary team
Ability to think critically and act independently when resolving benefit discrepancies
Successful completion of a drug screen prior to employment
Legally authorized to work in the United States

Benefits

Comp & perks

Medical benefits: health, vision, and dental insurance
401K and pension with 4% employer contribution
15 days PTO
Company-paid life insurance and disability benefits
Pre-tax FSA and HSA plans
Generous PTO packages
50% tuition discounts for selected courses offered by Purdue and Kaplan
Opportunity for advancement
Remote work arrangement
Competitive pay