Hospice Journey Counselor

Graham Healthcare Group

. Manage Journey patient census and referrals for the assigned area .

Posted 9/17/2026full-timeSaginaw • Michigan • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing patient census and referrals within the hospice care framework, effectively communicating with patients, families, and healthcare teams. Proficient in maintaining accurate patient documentation and ensuring compliance with hospice eligibility and benefits.

Highest-signal resume keywords

Patient Census ManagementHospice Benefit EligibilityPatient CommunicationInterdisciplinary Team CollaborationHome Healthcare Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Chart ReviewDocumentation ManagementPatient VisitsEligibility AssessmentTransition Assistance

Soft Skills

Effective CommunicationRelationship BuildingCollaboration

Certifications & Qualifications

Professional LicenseCertificate or Registration

Industry Keywords

Hospice CarePalliative CareHome HealthcareHealthcare IndustryCore Values

About the role

Key responsibilities & impact

Manage Journey patient census and referrals for the assigned area
Review patient charts to determine eligibility and appropriateness for the Hospice benefit
Make initial and follow-up phone calls to Journey referrals and assess patient decline
Conduct patient visits and discuss the hospice benefit with patients and families
Maintain Journey patient charts and document visits and contacts
Build relationships and communicate effectively with Clinicians
Communicate and collaborate with the Palliative team and NP
Attend monthly Interdisciplinary team meetings
Create and maintain Journey charts for each Journey patient
Meet or exceed expectations for weekly patient visits, weekly patient phone calls, and monthly transitions to hospice care
Educate clinicians on the philosophy, goals, eligibility, and benefits of Hospice care
Assist Hospice and Home Health teams with transitions to Hospice, including visits, calls, paperwork, and other tasks
Comply with the Company's Core Values and Core Competencies
Perform other duties as assigned

Requirements

What you’ll need

High school diploma/GED
Prior home healthcare or related work experience in the healthcare industry preferred
Understanding of the hospice philosophy preferred
Must have and maintain in good standing a professional license, certificate, or registration, as applicable
Successful completion of a drug screen prior to employment
Legally authorized to work in the United States
Ability to perform the essential duties satisfactorily
Ability to meet the stated physical demands, including frequently lifting and/or moving up to 20 pounds
Ability to travel by automobile and work in changing weather conditions

Benefits

Comp & perks

Full-time employment
40 working hours per week