Software Engineer

Graham Healthcare Group

. Build, extend, and support conversational voice AI features on Clarus's CIVR inbound and Engage outbound platforms .

Posted 9/24/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in modern programming languages such as Python, JavaScript/TypeScript, or Node.js, with a solid understanding of REST APIs and third-party service integrations. Capable of contributing to backend services and collaborating effectively in a remote environment while maintaining compliance with PHI regulations.

Highest-signal resume keywords

Python ProgrammingJavaScript/TypeScript DevelopmentREST API IntegrationGit Version ControlCloud Infrastructure (AWS)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software EngineeringConversational AI DevelopmentEHR IntegrationData Pipeline DevelopmentCode ReviewTesting and DocumentationProblem-SolvingContinuous Improvement

Soft Skills

Strong Written CommunicationSelf-ManagementCollaboration

Tools & Technologies

TwilioTelnyxLiveKitDeepgram

Certifications & Qualifications

Professional License or Certificate

Industry Keywords

Telephony InfrastructurePHI ComplianceAsynchronous Work Environment

Tech Stack

Tools & technologies

AWSCloudJavaScriptNode.jsPythonTypeScript

About the role

Key responsibilities & impact

Build, extend, and support conversational voice AI features on Clarus's CIVR inbound and Engage outbound platforms
Work with telephony infrastructure including Twilio/Telnyx and LiveKit
Integrate speech-to-text/text-to-speech services such as Deepgram and LLMs
Improve call flow logic, caller authentication, escalation and warm-transfer behavior, and conversational accuracy
Contribute to backend services, EHR integrations, and data pipelines supporting revenue cycle and patient communication workflows
Participate in code reviews and write and maintain tests
Document technical designs
Collaborate with the VP of AI Engineering and cross-functional product and compliance teams
Monitor and troubleshoot production issues
Participate in light on-call support and root-cause analysis
Contribute to long-term fixes and continuous improvement

Requirements

What you’ll need

No specific degree is required; equivalent skills gained through coursework, bootcamps, self-directed learning, or personal/open-source projects are acceptable
0–2 years of professional or applied project experience in software engineering, including internships, coursework projects, or personal projects
Working proficiency in at least one modern programming language, such as Python, JavaScript/TypeScript, or Node.js
Understanding of REST APIs, webhooks, and third-party service integrations
Familiarity with Git and collaborative development workflows, including code review, pull requests, and CI/CD
Basic understanding of cloud infrastructure concepts; AWS preferred
Strong problem-solving skills and ability to learn new technologies quickly
Strong written communication and self-management skills
Ability to work independently and collaborate effectively in a fully remote, asynchronous environment
Must have and maintain in good standing a professional license, certificate, or registration, as applicable
Ability to maintain a private setting appropriate for confidential PHI work
Successful completion of a pre-employment drug screen, including medical and recreational marijuana screening

Benefits

Comp & perks

Fully remote position
Dedicated, secure home workspace with reliable high-speed internet
Occasional team offsites or company meetings
Equal Opportunity Employer