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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing branch operations, driving financial performance, and fostering a culture of continuous improvement. Proficient in project management, stakeholder influence, and effective communication to achieve strategic business objectives.
Highest-signal resume keywords
Leadership ExperienceProject Management SkillsMicrosoft Products ProficiencyData-Driven Decision MakingTalent Management Strategies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial Performance ManagementOperational Performance ManagementData AnalysisContinuous ImprovementService Quality Management
Soft Skills
Effective CommunicationTeam EngagementInfluencing StakeholdersTime ManagementChange Management
Tools & Technologies
PowerBISAP
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Branch OperationsService StandardsComplianceTalent ManagementStakeholder Alignment
About the role
Key responsibilities & impact- Direct strategic, operational, and financial performance of two branch locations in Fairfield, Ohio and Dayton, Ohio
- Communicate company goals, lead through change, and maintain service standards to achieve preferred supplier status
- Make data-driven decisions supporting business objectives and customer needs while balancing service quality, cost efficiency, ethics, and integrity
- Foster internal and external partnerships to position the branch network and technical expertise as key differentiators
- Manage operating expenses to meet financial targets and eliminate non-value-added activities
- Drive continuous improvement through team participation in CI initiatives and compliance with branch quality standards and service excellence
- Create safe, secure, and well-maintained branch facilities while enforcing laws, company policies, and contract requirements
- Cultivate an engaging and inclusive work environment through communication, professional development, and succession planning
- Execute talent management strategies, staffing targets, bench recruiting, onboarding, coaching, performance reviews, and recognition
- Lead Branch Team Leads and drive team engagement
Requirements
What you’ll need- Bachelor's Degree or equivalent experience required
- 3+ years prior leadership required
- 1+ years managing multiple sites preferred
- Ability to lead through complexity across different markets and conflicting priorities
- Experience with remote leadership of non-exempt, individual contributors
- Project management, planning, and facilitation skills
- Ability to lead initiatives, manage projects and drive change
- Effective time management
- Ability to influence stakeholders and align cross-functional teams
- Strong acumen in Microsoft products, PowerBI, SAP and other systems
- Driving results
- Verbal and written communication
Benefits
Comp & perks- Medical, dental, vision, and life insurance plans with coverage starting on day one
- 6 free sessions each year with a licensed therapist
- 18 paid time off (PTO) days annually for full-time employees
- 6 company holidays per year
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
- Employee discounts
- Tuition reimbursement
- Student loan refinancing
- Free access to financial counseling, education, and tools
- Maternity support programs
- Nursing benefits
- Up to 14 weeks paid leave for birth parents
- Up to 4 weeks paid leave for non-birth parents
- Incentive target of up to 15% based on individual and company performance objectives