Grainger

Sales

• Provide solutions and connect with walk-in customers using guidance, knowledge, and a winning attitude
• Maximize sales opportunities, create customer loyalty, and exceed customer expectations
• Manage the entire customer experience, including product selection, accurate order entry, safely picking product, and safely loading customer vehicles
• Adapt communication style to differing audiences via email, phone, or in person
• Pick, prepare, and stage will-call orders and shipping products
• Prepare customer backorders and put away received stock
• Assist with merchandising and showroom replenishment
• Perform inventory counts
• Navigate computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to maintain branch appearance standards
• Report to the Branch Manager

Branch Sales Associate, Part-Time

• Deliver end-to-end Integrated Customer Solutions services across Managed Stores/Cribs, KeepStock (VMI/Vending), Managed MRO, and Integrated Supply programs
• Manage Grainger and non-Grainger materials through forecasting, replenishment, inventory optimization, and asset management
• Execute customer transactions, procurement activities, and order fulfillment through Grainger and customer systems
• Ensure inventory accuracy, product availability, operational efficiency, timely delivery, and issue resolution
• Build customer relationships, resolve complex issues, communicate the Grainger Value Proposition, and support satisfaction, retention, and growth
• Support sourcing activities, inventory strategies, vending and VMI solutions, and integrated supply programs
• Use reporting, tools, and product knowledge to drive sales growth, operational performance, continuous improvement, and customer success
• Maintain compliance with Grainger, customer, regulatory, and safety standards
• Provide flexible support across customer service, sales, operational, branch, and warehouse activities

Sales & Service Representative, Fly In/Fly Out, 14 on/14 off

• Provide solutions and connect with walk-in customers using guidance, knowledge, and a winning attitude
• Maximize sales opportunities, create customer loyalty, and exceed customer expectations
• Manage the entire customer experience, including product selection, accurate order entry, safely picking product, and safely loading customer vehicles
• Encourage customer loyalty and identify ways to maximize sales opportunities
• Adapt communication style for email, phone, and in-person interactions
• Pick, prepare, and stage will-call orders and shipping products
• Prepare customer backorders and put away received stock
• Assist with merchandising and showroom replenishment
• Perform inventory counts
• Navigate different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to maintain branch appearance to Grainger standards
• Report to the Branch Manager

Branch Sales Associate, Part Time

• Provide solutions and connect with walk-in customers using guidance, knowledge, and a winning attitude
• Maximize sales opportunities, create customer loyalty, and exceed customer expectations
• Manage the entire customer experience, including product selection, accurate order entry, safely picking products, and safely loading customer vehicles
• Adapt communication style for email, phone, and in-person interactions
• Pick, prepare, and stage will-call orders and shipping products
• Prepare customer backorders and put away received stock
• Assist with merchandising and showroom replenishment
• Perform inventory counts
• Navigate computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to maintain branch appearance standards
• Report to the Store Manager

Representative

• Service multiple customer locations
• Receive and stock purchased product in designated customer locations
• Ensure product stocking levels by scanning for ordering purposes as inventory is depleted
• Resolve customer problems promptly to retain and promote customer loyalty
• Follow designated route defined by routing software tools and maintain route guides
• Identify continuous improvement opportunities in productivity, process, and cycle time
• Comply with safety and inspection requirements of the facility where the service is provided
• Help create new orders by engaging with customers to identify additional product needs
• Probe for customer needs during each site visit and work with sales partners to expand Grainger offerings
• Manage customer inventory and provide customer service through the KeepStock program
• Work with partners to implement sales strategy and help customers understand Grainger's MRO solutions

On-Site Service Representative

• Deliver end-to-end Integrated Customer Solutions services across Managed Stores/Cribs, KeepStock (VMI/Vending), Managed MRO, and Integrated Supply programs
• Manage Grainger and non-Grainger materials through forecasting, replenishment, inventory optimization, and asset management
• Execute customer transactions, procurement activities, and order fulfillment through Grainger and customer systems
• Ensure inventory accuracy, product availability, operational efficiency, timely delivery, and issue resolution
• Build customer relationships, provide responsive service, resolve complex issues, and communicate the Grainger Value Proposition
• Support sourcing activities, inventory strategies, vending and VMI solutions, and integrated supply programs
• Use reporting, tools, and product knowledge to drive sales growth, operational performance, continuous improvement, and customer success
• Maintain compliance with Grainger, customer, regulatory, and safety standards
• Provide flexible support across customer service, sales, operational, branch, and warehouse activities

Sales and Service Representative, Fly In/Fly Out

Operations

• Lead a team of Shoemobile Sales Representatives who drive mobile shoe stores to industrial customer job sites on pre-scheduled appointments to service company safety shoe benefit programs
• Drive continuous improvement of the subsidy-supported footwear and MRO program by analyzing feedback and customer surveys, recommending enhancements, and supporting implementation and communication of changes
• Partner with the Sales team by providing Footwear offer expertise to exceed incremental sales growth expectations and meet return on investment for Footwear engagements
• Serve as a Footwear advocate by building internal partnerships and communicating the program’s value
• Collaborate with Branch and Onsite Services teams to drive performance and achieve key operational metrics across In-plant and Branch locations
• Partner with Finance to track and evaluate the financial performance of Shoemobile and Onsite installations and align with established financial targets

Manager, Footwear Operations

• Provide solutions and connect with walk-in customers using guidance, knowledge, and a winning attitude
• Maximize sales opportunities, create customer loyalty, and exceed customer expectations
• Manage the entire customer experience, including product selection, accurate order entry, safely picking product, and safely loading customer vehicles
• Adapt communication style in email, over the phone, and in person
• Pick, prepare, and stage will-call orders and shipping products
• Prepare customer backorders and put away other stock received
• Assist with merchandising and showroom replenishment
• Perform inventory counts
• Navigate computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to maintain branch appearance standards
• Report to the Store Manager

Supply Chain

• Perform inventory management, customer service, and TU/ER building tasks
• Perform daily logistics functions including slotting and maintenance in bulk and bin areas
• Conduct new item inspections and manage exceptions
• Maintain replenishment maximum quantities and multi-location settings
• Manage PO cut reports and TU data
• Build TU/ER records for inbound trailers efficiently and accurately
• Produce daily yard and trailer priority reports
• Close out trailers and track detentions
• Meet or exceed daily productivity, quality, and safety goals
• Maintain general awareness of all sub-processes supporting distribution center operations
• Fill in for other ICQA positions and, as needed, inbound check-in, put-away, outbound picking, and packing
• Perform housekeeping duties to maintain a clean, safe, organized work environment

Inventory Control Specialist

• Provide solutions and connect with walk-in customers using guidance, knowledge, and a winning attitude
• Manage the entire customer experience, including product selection, accurate order entry, safely picking product, and safely loading customer vehicles
• Maximize sales opportunities and encourage customer loyalty
• Adapt communication style to differing audiences via email, phone, or in person
• Pick, prepare, and stage will-call orders and shipping products
• Prepare customer backorders and put away received stock
• Assist with merchandising and showroom replenishment
• Perform inventory counts
• Navigate different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to maintain branch appearance standards
• Report to the Store Manager

• Manage inventory for assigned customers through the KeepStock program
• Provide outstanding customer service and support account growth
• Service multiple customer locations
• Receive and stock purchased products in designated customer locations
• Scan inventory to trigger orders as products are depleted
• Resolve customer problems promptly to retain and promote customer loyalty
• Follow designated routes using routing software tools and maintain route guides
• Identify continuous improvement opportunities in productivity, process, and cycle time
• Comply with customer-facility safety and inspection requirements
• Engage customers to create new orders and identify additional product needs
• Probe for customer needs during each site visit
• Work with sales partners to expand Grainger offerings and implement sales strategy
• Help customers understand Grainger's MRO solutions

• Lead business development efforts across an assigned territory
• Identify new opportunities and guide prospective customers through the sales process from initial engagement to implementation
• Drive profitable sales growth by identifying, pursuing, and converting new business opportunities
• Build and strengthen relationships with key decision-makers
• Position Imperial Supplies as a trusted partner and solutions provider
• Develop and execute strategic territory and account plans
• Maintain a strong pipeline of qualified opportunities
• Collaborate with internal teams to deliver a seamless customer experience
• Analyze customer needs, market trends, and competitive activity
• Recommend solutions that create customer value
• Manage territory performance, sales forecasts, and account activity
• Achieve or exceed revenue objectives

Regional Sales Manager

Technician

• Perform routine facilities maintenance and support tasks, including basic carpentry, furniture assembly and disassembly, snow removal, garbage compactor operation, cardboard baler operation, and other manual facilities work
• Support facilities technicians and tradespeople with assigned maintenance activities
• Provide access to facility locations where service or repair work is required
• Operate approved powered industrial equipment
• Perform assigned battery changing, watering, and maintenance activities
• Maintain accurate facilities records, including Facilities Parts Room cycle counts
• Enter daily readings, including riser pressure readings and powered industrial equipment usage, into designated spreadsheets or systems
• Use hand tools, powered tools, computers, portable devices, and two-way radios
• Follow facility and safety procedures when working at heights and responding to spills
• Review applicable Safety Data Sheets before cleaning spills
• Support Facilities department, operational partners, and network initiatives

DC Maintenance Technician I

Account Executive

• Drive a mobile shoe store, a 45' tractor-trailer, to industrial customer job sites on pre-scheduled appointments
• Service company safety shoe benefit programs
• Provide exceptional sales and customer service to company employees
• Assist customers with selecting and properly fitting footwear
• Maintain truck stock and inventory levels
• Process customer orders, returns, and exchanges on the Shoemobile
• Comply with Department of Transportation regulations and operate the Shoemobile safely
• Accurately maintain a DOT logbook
• Partner with Branch/DC for restocking and replenishment
• Partner with truck leasing for remote parking, fueling, and Shoemobile maintenance
• Maintain a clean and organized warehouse and Shoemobile showroom
• Grow sales and manage costs

Shoemobile Sales Rep

• Manage customer inventory through the KeepStock program
• Provide outstanding customer service and drive account growth
• Service multiple customer locations
• Receive and stock purchased products at designated customer locations
• Scan inventory to trigger orders as products are depleted
• Resolve customer problems promptly to retain and promote customer loyalty
• Follow designated routes using routing software tools and maintain route guides
• Identify continuous improvement opportunities in productivity, process, and cycle time
• Comply with customer facility safety and inspection requirements
• Create new orders by engaging customers to identify additional product needs
• Probe for customer needs during site visits and collaborate with sales partners to expand Grainger offerings