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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills by managing the entire customer experience, including product selection and order accuracy, while ensuring compliance with safety guidelines. Proficient in operating powered industrial equipment and performing inventory management tasks.
Highest-signal resume keywords
Customer Experience ManagementOrder Entry AccuracyPowered Industrial Equipment OperationInventory ManagementSafety Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order EntryInventory CountsProduct SelectionWarehouse ActivitiesMerchandisingWill-Call Order PreparationShipping PreparationHousekeeping TasksLifting Up To 50 PoundsAdaptable Communication
Soft Skills
Customer Loyalty EncouragementEffective CommunicationFlexibilityTeam CollaborationAdaptability
Tools & Technologies
Computer Systems
Industry Keywords
Safety GuidelinesPersonal Protective EquipmentBranch OperationsCustomer ServiceShowroom Replenishment
About the role
Key responsibilities & impact- Manage the entire customer experience, including product selection, accurate order entry, safely picking product, and safely loading customer vehicles
- Maximize sales opportunities and encourage customer loyalty
- Adapt communication style to differing audiences via email, phone, and in person
- Pick, prepare, and stage will-call orders and shipping products
- Prepare customer backorders and put away received stock
- Assist with merchandising and showroom replenishment
- Perform inventory counts
- Learn and navigate computer systems for customer-facing and warehouse activities
- Perform housekeeping tasks to maintain branch appearance standards
- Report to the Branch Manager
Requirements
What you’ll need- Flexibility to work any time within branch hours of operation
- Ability to safely lift up to 50 pounds unassisted and heavier loads with assistance
- Ability to learn and operate powered industrial equipment
- Agreement to safety guidelines and compliance with process standards, including wearing personal protective equipment
Benefits
Comp & perks- Medical, dental, vision, and life insurance plans starting on day one
- 6 free sessions each year with a licensed therapist
- 18 paid time off (PTO) days annually for full-time employees
- 6 company holidays per year
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required
- Employee discounts
- Tuition reimbursement
- Student loan refinancing
- Free access to financial counseling, education, and tools
- Maternity support programs
- Nursing benefits
- Up to 14 weeks paid leave for birth parents
- Up to 4 weeks paid leave for non-birth parents
