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About the role
Key responsibilities & impact- Provide solutions and connect with walk-in customers
- Manage the entire customer experience, including product selection, accurate order entry, safely picking product, and safely loading customer vehicles
- Maximize sales opportunities and encourage customer loyalty
- Adapt communication style for email, phone, and in-person interactions
- Pick, prepare, and stage will-call orders and shipping products
- Prepare customer backorders and put away received stock
- Assist with merchandising and showroom replenishment
- Perform inventory counts
- Navigate computer systems for customer-facing and warehouse activities
- Perform housekeeping tasks to maintain branch appearance standards
- Report to the Store Manager
Requirements
What you’ll need- Flexibility to work any time within branch hours of operation
- Safely lift up to 50 pounds unassisted and heavier loads with assistance
- Learn and operate powered industrial equipment
- Agree to safety guidelines and comply with all process standards, including wearing personal protective equipment
- Learn and easily navigate through different computer systems for customer-facing and warehouse activities
Benefits
Comp & perks- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
- 6 free sessions each year with a licensed therapist
- 18 paid time off (PTO) days annually for full-time employees
- 6 company holidays per year
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period; no employee contribution required
- Employee discounts
- Tuition reimbursement
- Student loan refinancing
- Free access to financial counseling, education, and tools
- Maternity support programs
- Nursing benefits
- Up to 14 weeks paid leave for birth parents
- Up to 4 weeks paid leave for non-birth parents