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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer experiences, including product selection and order processing, while ensuring safety and compliance with operational standards. Proficient in navigating computer systems and performing inventory management tasks to enhance sales and customer loyalty.
Highest-signal resume keywords
Customer Experience ManagementBilingual CommunicationInventory ManagementPowered Industrial Equipment OperationSales Maximization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order EntryInventory CountsProduct SelectionWarehouse ActivitiesMerchandisingBackorder PreparationSafety Guidelines ComplianceHousekeeping TasksLifting Heavy LoadsAdaptable Communication
Soft Skills
Customer Loyalty EncouragementFlexibilityAdaptability
Tools & Technologies
Computer Systems
Industry Keywords
Grainger StandardsPersonal Protective EquipmentWill-Call OrdersShowroom Replenishment
About the role
Key responsibilities & impact- Manage the entire customer experience, including product selection, accurate order entry, safely picking product, and safely loading customer vehicles
- Maximize sales opportunities and encourage customer loyalty
- Adapt communication style to differing audiences by email, phone, or in person
- Pick, prepare, and stage will-call orders and shipping products
- Prepare customer backorders and put away received stock
- Assist with merchandising and showroom replenishment
- Perform inventory counts
- Navigate different computer systems for customer-facing and warehouse activities
- Perform housekeeping tasks to meet Grainger branch standards
- Follow safety guidelines and process standards, including wearing personal protective equipment
- Report to the Branch Manager
Requirements
What you’ll need- Flexibility to work any time within branch hours of operation
- Will safely lift up to 50 pounds unassisted and heavier loads with assistance
- Learn and operate powered industrial equipment
- Must be bilingual (explicitly indicated in the job title)
Benefits
Comp & perks- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
- 6 free sessions each year with a licensed therapist
- 9 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date)
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
- Employee discounts
- Tuition reimbursement
- Student loan refinancing
- Free access to financial counseling, education, and tools
- Maternity support programs
- Nursing benefits
- Up to 14 weeks paid leave for birth parents
- Up to 4 weeks paid leave for non-birth parents
