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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills by effectively managing the customer experience, maximizing sales opportunities, and ensuring adherence to safety guidelines. Proficient in navigating computer systems for both customer-facing and warehouse activities while maintaining branch appearance standards.
Highest-signal resume keywords
Customer Experience ManagementSales MaximizationInventory ManagementPowered Industrial Equipment OperationSafety Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order EntryProduct SelectionInventory CountsWill-Call Order PreparationWarehouse Activities Navigation
Soft Skills
Adaptable CommunicationCustomer Loyalty Encouragement
Tools & Technologies
Computer Systems
Industry Keywords
Personal Protective EquipmentHousekeeping StandardsBranch Operations
About the role
Key responsibilities & impact- Provide solutions and connect with walk-in customers
- Manage the entire customer experience, including product selection, accurate order entry, safely picking products, and safely loading customer vehicles
- Maximize sales opportunities and encourage customer loyalty
- Pick, prepare, and stage will-call orders and shipping products
- Prepare customer backorders and put away received stock
- Assist with merchandising and showroom replenishment
- Perform inventory counts
- Navigate computer systems for customer-facing and warehouse activities
- Perform housekeeping tasks to maintain branch appearance standards
- Follow safety guidelines and process standards, including use of personal protective equipment
- Report to the Branch Manager
Requirements
What you’ll need- Flexibility to work any time within branch hours of operation
- Safely lift up to 50 pounds unassisted and heavier loads with assistance
- Learn and operate powered industrial equipment
- Agree to safety guidelines and comply with all process standards, including wearing personal protective equipment
- Adapt communication style to differing audiences via email, phone, or in person
- Learn and navigate different computer systems for customer-facing and warehouse activities
Benefits
Comp & perks- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
- 6 free sessions each year with a licensed therapist
- 13 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date)
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required
- Employee discounts
- Tuition reimbursement
- Student loan refinancing
- Free access to financial counseling, education, and tools
- Maternity support programs
- Nursing benefits
- Up to 14 weeks paid leave for birth parents
- Up to 4 weeks paid leave for non-birth parents